Leo's Diner — Restaurant in Greenville

The food was absolutely AMAZING! However the service was down right AWFUL! The waitress brought us our order and she had brought corned beef hash instead of the bacon that my husband had ordered. We kindly let her know the mistake and she argued with me responding “You ordered hash.” We in fact did not although we had considered it but chose the bacon ultimately. She brought us a side of the bacon to correct the error but then charged us for the hash and the bacon. When I questioned her about it she insisted we must pay for all of it because she left the hash on the plate. I explained it was still at the table and they could take it back but she continued to argue, told me to leave my cash on the counter and she walked away. I told the other employees standing around that I wasn’t leaving a $50 bill on the counter for a $25 breakfast. She then walks back and I ask to speak to the manager…she giggles and says “Ha, I am the manager.” She then continued arguing more in front of the entire restaurant full of people and finally ripped the bill from my hand and said “You know what I got your breakfast.” That was the WORST customer service I have ever experienced. I was HAPPY to pay for the meal that we ordered but not the error that she created and for her to cause a scene and not only embarrass me but interrupt all those customers who were enjoying breakfast was ridiculous and...

I usually like to come here with a friend for breakfast, the food usually is hot, service good and friendly but not today. It was NOT busy, service was poor and the second waitress that came on I'll call her "SMiley-NOT". When we asked for a coffee refill, she gave us a very disgusted look. Nobody else came to offer refills like usual. Seemed as though the two staff that were on were more attentive to a table that appeared to be related to the staff working. The rest of the customers did not get much attention either. Food was barely warm. We saw one of our meals sit on their kitchen warmer for quite sometime before it was brought out, but yet the wait staff were favoring that above table. Then when we finally asked for take out boxes to put food in, again Smiley-Not acted like it was an imposition, plunked then down on table and walked away very rudely. This individual had just come into work. Hmmm... Also, had to ask for the check. Dirty dishes were not even cleared away at all. Just very disappointing to find a favorite place going down hill. I run a business so I'm totally aware of staffing issues but this was...

Visited in July 2019, heard many great things and needed a new local diner after moving across town.

Food was good, except we found an ant in my wife's food. My wife, 2 kids, and myself then stopped eating. We told the waitress, and she said she was very sorry (obviously wasn't her fault). She asked if we would like a new meal, and at this point we declined and said we would take the check. The fact that an ant was even able to make its way to our table was enough of a statement about the cleanliness of the kitchen.

We ended up getting charged for all 4 meals, even though we found an ant in 1 of the meals. My wife, having worked for many years in restaurants was very surprised they charged her for a meal she (rightfully) refused to eat. We decided not to make a scene of it, paid, and left.

We will not ever be back. We now proceed to drive across town to another family diner if we ever need a...