Where to begin? The restaurant is located in a great spot with plenty of parking. Wheelchair accessible is available. The restaurant was super clean and had a great ambiance - i especially loved the model of the Mayflower ship - the namesake for the restaurant.
We were warmly welcomed by Katie the hostess and seated right away. I was impressed with Katie’s polite demeanor and friendly smile. (Management: she needs a raise for the support of your establishment and the care of the customers). Our waitress (Cooper i think) was also pleasant and attentive. My Mom felt the food took too long , but preparing the five meals we had was gonna take some time so as a group we were patient.
Food: Okay here goes! Super delicious and portion size - out of this world. I’ll be honest. My sister sent me a pic last week of her plate and I didn’t believe it. I thought she added two or three plates together as a joke! But no. A regular size is enough with leftovers but a large is unbelievably huge! Several of us had plenty to take home. I’m having mine for dinner tonight.
The restroom was clean and modern and wheelchair friendly. Checkout was a snap. We had the option to pay the waitress or pay by scanning a QR code. I might be a 65 year old but I love technology, so I did that and it was a breeze.
So what left to say? I am impressed. I have been in Mayflower in a different city so many years ago and never went back because I did not find value. This store definitely offers value- huge portions for the price! I will eat there...
Read moreI have never left a google review before but my experience was so bad I have to. My family and I ordered 3 plates for pick up. After getting home I realized items were missing from my plate. I called the restaurant and asked to be refunded for the missing item and was told by the "manager" that he was not able to refund me. He was snappy, rude and completely unprofessional over the phone. After just giving up and getting off of the phone with him I went to eat the food that they actually remembered to put on my plate and found a piece of hair in my food. I didn't call back about the hair because I was already so irritated with their unprofessionalism and figured I would get the same response of "there's nothing I can do about it". I will never waste my money and eat there again. The lack of respect alone was enough to make me never go back. I don't know who the general manager or the owner is but I think they should get these problems worked out before they lose a lot of customers. It would be nice to get a refund considering I didn't receive what I paid for and was unable to eat what I actually did receive due to hair being in my food. Also, the shrimp on the plates my family ordered were not cleaned and...
Read moreWe should have left when I saw the 91 sanitation rating upon entering!! Haven eaten @the Raleigh & Goldsboro location I had basic expectations! WRONG The building itself needs an upgrade. The tables are sticky, even after being wiped down! The portions are large, but the fried shrimp was dripping grease!!😩 The condiment bottles & salt/peppers shakers have never seen a soapy towel!! Hell, the baked potatoes have never felt water prior to foil wrap! The above picture shows the dirt that came off my tater! I told our server he needed to let the manager see it.... They refunded me a whole dollar!! That wasn't my intention, just plain cleanliness was the ask! The server was friendly, slow at best. We had to ask for refills while eating. The ladies room was disgusting!!!🤮 The urine smell hit me in the face when I opened the door. The floor was gross, and the stalls were so nasty I didn't wanna brush against it! There was no soap in one dispenser. I have been in cleaner bathrooms in gas stations & truck stops!!! This place just needs to shut the doors!!! Next time, I will drive to Sandpiper in LaGrange!! We were...
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