Dunkin' — Restaurant in Greer

Normally I go in on Sunday morning and get a dozen donuts the same dozen every Sunday, this Sunday was busier than normal and on this Sunday they are out of one type a doughnut that I normally get. I ask if they had any made in the back? The cashier goes back and looks comes back and says no, another person speaks up and says let me go look I'm assuming its the manager. This person comes back with 5 Maple cover donuts. I say I will take all 5 even though I just purchased one dozen. I am then told that I can only have 3. I ask why... so others can have the last 2 was the answer.... this makes no sense to me. You want to sell donuts what does it matter who buys them? You might want to up your par. The end result is I left with the original dozen and am not sure I will return to this location. I know it sounds petty but basically I was told I wasn't important enough of a customer to get the last of that type of donut and they wanted to save the last 2 for...

I work at the airport. And this dunkin doughnut/Flatwood grill is the worst when it comes to customer service. The employees are rude and unfriendly. When you are ordering from the flat wood grill side they never know how to prepare anything, they have to find someone that knows how to cook it, which is very annoying considering we are on break or lunch. So you have to choose something that's easier or them, but very inconvenient for you. They are never prepared even when you are ordering what's on the menu. For instance pancakes, if it makes them have to do extra work their attitudes are worst. Those types of things should be prepared, or taken off the menu. I am very disappointed and they may want to restaff or re-train. Horrible customer service. They also argue and have disputes in front of customers. Very very...

I understand that when you have a new employee could be difficult, have someone help them! If you have items in your menu is because you offer them. It’s Friday of lent, I don’t do meat. So a smoothie would be ok. Sorry no yogurt or bananas.... well What about oatmeal? that sounds great, paid and waited and waited and waited finally I asked is my oatmeal ready (how hard that can be right?) Sorry we do not sell oatmeal! I was confused, not only is in your menu, but I did paid for it. Sorry she is new! You want a ham sandwich! No thanks. Can I have my money back, I waited and she said it will be in your card in 2 or 3 days!! Really ? Now is time for me to board and no breakfast!...