Domino's Pizza — Restaurant in Gulf Shores

This place is the absolute worse. Your employee Jessica needs to be fired. She is rude she lies and she doesn’t care about her customers. I had the worse experience I have ever had ordering a pizza there Friday night. Jessica took it upon herself to cancel my order never called me back. Then when I called an hour later to check on my pizza, she lied and said she tried to call me and cancel my order. My phone never rang and she never called then she tried to say my phone was disconnected. How did I order the pizza if my phone was disconnect?? The dumbest statement I have ever heard. Then they refused to make my order at all she said they where closed which is funny because my wife had to go to another dominos further away and THEY made my order. So, I was lied to by Jessica and she refused to make my order. Why??? Does she not like customers or is she just so lazy that late at night she cancels people’s order because she doesn’t wanna make them??? That absolute worse experience ever she needs to be fired. I will never order from dominos until she is gone. I will tell everybody about my experience there and tell them if Jessica answer to hang up because you won’t get your pizza anyways. I won’t contact the store to file my Complaint because it won’t do any good I will call the corporate office and stay on the matter of firing Jessica u til it happens. She is an absolute...

Ashley Who came to the phone as the 2nd person I spoke to....is not a good manager. I ordered a pan pizza and a marble cookie brownie. When the driver got there he asked me to check the cookie box to see if it was a cookie because as he said they had a mix up earlier. It was. He handed me the pizza, I paid him (with a 28% tip. I always tip well). Keep in mind they are less than a block away. Anyway once I opened the box, I discovered it is NOT a pan pizza. I called the store and had to describe the pizza several times as they asked. When Ashley comes to the phone she asked again to describe the crust. They asked twice what color the box is as if they don't believe it's not a pan. Then Ashley says "well the order says original hand tossed). No, Ashley I ordered from recent orders which are PAN PIZZAS. She made NO EFFORT to make this right. They just lost alot of buisness because I order often....

I am shocked to read any previous bad reviews at this Dominos. ASHLEY was in there ALONE at 9:50 pm with 10 tickets hanging up to be prepped, baked, boxed, and picked up and doing it ALL ALONE! She’s ALONE for the NIGHT! I’m shocked! And my order of a pizza, two boxes of wings, and a pasta was ready within 25 minutes. Who ever is over her, she NEEDS A RAISE! She deserves it! She could’ve said, nah.. no one else is coming in so I’m not either, and this establishment would’ve had to close the doors tonight. But nope, she’s there alone. Taking orders, making them and all!

Every visit at this location has been phenomenal, but go...