Burger King — Restaurant in Hanford

Walked in and ordered, order was taken by a "new" employee who could care less and seemed under the influence, was overcharged for items we didn't order along with the many incorrect items received. Started speaking to someone to rectify this, realized no one was wearing gloves or taking any precautions, a worker there walked by with a starbucks and a little caesars pizza box, then a person named Rylee who exclaimed "I'm the manager by the way!" interrupted and refused point blank to fix the issue. She was extremely unpleasant and confrontational, made excuses, said these things happen, but according to the reviews on here, this is a common occurrence with this restaurant. I doubt BK supports this treatment of customers and it's clear they don't practice food safety, so will be reporting them. When we demanded to be refunded the inappropriate charges, this "manager" dropped my cash in front of me. Whenever we've driven through our wait times have been excessive, our last visit the tables were unclean as well, so we will not be returning here and I urge you to consider a different option as the practices here could be dangerous to...

The food was fine at this location. However, during my visit today, the manager on staff was very busy working with orders. The problem was that I was third in line at the walk in register and got stuck there for a long time because the cashier needed some kind of key from the manager to clear out an order or something, and she wasn't getting the manager's attention. Instead, she just looked over at the manager every once in a while without calling for her. The customer being served, the man behind him, and then me, third in line, had to stand there for literally five minutes while nothing was done by the cashier to really try to get the manager's attention. After my order was prepared and given to me, I told that manager that she needed to keep a better eye out for her employees' needs and to train her employees better on being assertive. She replied...

Ordered a Whopper Jr meal. Asked for no tomato, onion or Mayo. Stated I wanted Lettuce, cheese, mustard, pickles. What I got was a lukewarm burger, cheese not melted, no mustard, no extra pickles, and about TWO TABLESPOONS of Mayo! There was litterly 3 tiny chopped pieces of lettuce on it. I also asked for a small onion ring--made fresh. I received "warm" onion rings instead. This was a terrible meal! Manager not ensuring quality or safe food temps as well as proper food prep. There was one young male "kid" preparing the orders. It's time to retrain on proper food service. We have two Bk's in our area and BOTH of them are unacceptable. ...