Dairy Queen (Treat) — Restaurant in Hannibal

The building is way too small, customers are always squeezing in the hallway size "lobby". We did try to order ahead our most recent order to combat the awkward shoulder to shoulder with other guests, and I don't suggest doing that. Because the blizzards were as runny as a shake. I was 10minutes early and they had them in a cooler waiting for me. I understand holding hot foods in a warmer but frozen foods in a fridge just isn't it imo.

The staff is hit or miss on customer service but 8/10 times we've had good experiences with staff.

Historically, the food is good and the service is consistently on the slower side but not...

I ordered ice cream which I enjoyed. However because I ordered six Blizzard's to go and asked for a drink carrier. Well I got the drink carrier but no lids for any of the blizzards. I didn't think twice about the lids and I was taking the ice cream to my mom's fellow coworkers. When I got in the car to leave the ice cream started to melt. By the time I got to my mom's work which is at Advanced Auto Parts downtown which is maybe a 5 mins drive, there was a puddle of ice cream in my passenger seat. This upset me very much. I'm sure I shouldn't have had to ask for a lids on...

Every time I drive thru Hannibal, Dairy Queen is usually busy. Today I stopped. These ladies were very kind, pleasant, and extremely busy. There were also door dash orders. A person arrived to pick up two orders that were placed at different times. In between the order's I am guessing were 7 orders. They impressed me by completing every order in the order they were ordered. As a customer who came in and ordered, I appreciated that very much. I will stop by next time I am in Hannibal. Thank You ladies for...