Dairy Queen — Restaurant in Harlingen

3/11/2024 It's just not like it used to be. This management took over about a year or 2 ago and it has gone down hill. The service is terrible! Slow to take customer orders, they all stand around talking and avoiding customers. We were their 5 minutes and though we could see all 5 employees NO ONE wanted to acknowledge customers in the store. My friend yelled out 3 times though we were in EVERYONE'S eye view and THE ONLY ONES in the restaurant, and with hesitation one finally walked up to the cashier looking dazed and lost, in the middle of taking my order a young woman came to the register and started completing our order. No enthusiasm to work from any of these employees. One took her phone to the bathroom and came out texting. We did get our food fast. Just wish they were just as fast to take our order as they were to wipe down the table after we left even though I already wiped it down before we left ( my pet peeve leaving a table...

Came to the Dairy Queen on North 77th and it was not a very good experience. It sure has changed from the years when I used to work here i ha asked for extra tartar sauce on my sandwich and when I get my sandwich it didn't have extra tartar sauce so I go up to the counter and I said can I have a little bit of a tartar sauce and the girl tells me I need to pay 75 cents and I said I asked for extra tartar sauce and it wasn't put there and she goes yes it was I said I see the little smudges that's on it but that's not extra tartar sauce. She says there's a little container that use back there and they measure it so they used it all on on your sandwich. I couldn't believe that, arguing with a client about extra tartar sauce give me a break I will not be back. By the looks are those employees I can tell those women are putting the extras on their...

Worst Dairy Queen I've ever been to. Was on this side of town and decided to pick up a Hawain blizzard. When the boy flipped my blizzard upside down, some of the blizzard fell out... I have never had this happen to me so was appalled... The blizzard was clearly melted and I brought that to the boys attention. He just stared and me and a lady came to see what the problem was. I told her that some of my blizzard had fallen and she just told me that the banana had fallen and that was a topping to the Hawaiin blizzard... What a lie ... The bananas are mixed into the blizzard... She never offered me another blizzard or it for free... (I'm sure when it is flipped it's supposed to stay) I wasn't expecting that but I was just a customer and she was obviously saying they weren't to blame. Horrible customer service and I hope everyone knows...