Subway — Restaurant in Harrisonburg

The wait was incredibly long for just a few people in front of me. If that was it, I would have been fine. I ordered a foot long veggie sub (no meat or cheese) and the person making my sandwich was pretty stingy with the veggies. Then it was TEN dollars. I clarified and he said prices just went up. I left because at this point my daughter and I just wanted to eat, but I looked it up online and it was listed for $7.99. Only a couple bucks, but it's the principle of the thing. Especially with how prices have been skyrocketing lately. Even $8 is a lot for just bread and some veggies, but the convenience makes up for it sometimes. Won't be back to this...

I have ordered through the app twice and both times they got it wrong I ordered a chicken bacon ranch salad and got no bacon. Then I ordered a pizza and it was missing the vegis, cookies and drink when I came to pick it up. The customer service is good in the store and it is clean. I have had no issues on ordering in person but personally as a former subway employee I think they need to step up their game when it comes to online orders. It is usually a time sensitive case for me on lunch so I do not want to have to wait for them to fix my order when they have a line to the door in...

I have come here a few time and have left unsatisfied each time. The quality of the food and service was terrible. I am not one to complain but after placing an online order and picking up something that was not nearly what I ordered was an issue. I reached out and management was not willing to fix the issue except tell me that "they would work on training." Because they lack training it should not reflect on my service or what I receive. Maybe the store Manager could get some corporate training on how to handle situations and maybe be present if your staff is...