I hope you don't mind, but I noticed some issues with my recent order and wanted to provide some feedback. I have been a loyal customer and have ordered from your establishment several times before. However, I must express my disappointment in the recent changes I have observed.

Unfortunately, the shrimp ceviche I ordered was of subpar quality. The shrimp did not taste fresh, and the fish had an unpleasant odor. To make matters worse, I even found a hair in my ceviche. I understand that these issues may not be the owner's fault, but I implore you to consider inspecting your employees and ensuring the freshness of your food.

My order also came incomplete.

I genuinely enjoyed your ceviches in the past and would love to continue supporting your establishment. I hope you take my comments into consideration and take the necessary steps to make improvements. Thank you for your attention to this matter.