El Palenque Pizzeria Restaurant — Restaurant in Hialeah

I went there with a group of friends and was pleasantly surprised with the appearance and how clean and well kept this place is. I was expecting that our waitress, Damaris, would ask how do we wanted to get our bill, but instead she decided for us and brought us one bill for the whole table. When I asked her to split it by couple, she got unexplicably upset and made a big deal about it when in reality it was her fault for not asking before printing it. She did a poor job, splitting incorrectly, and l told her that. When walking out of the restaurant, she was telling my friends that she was about to offer me to pay me what I overpayed herself. I find that unnecessary coment very out of place and disrespectful. I don't know if this kind of behavior is acceptable in your business, maybe due to the her culture it is OK to disrespect the customer, but it's unacceptable and, since she felt so comfortable to dare approach a party of patrons spending money there, I'm pretty sure this is a normal behavior there. I would definitely not reccomend this...

Waiter at El Paleque I wanted to take a moment to express my sincere gratitude and admiration for your exceptional service during my recent dining experience. Without a doubt you are the best waiter I have ever had the pleasure of serving. Their attention to detail, extensive knowledge of the menu, and genuine warmth made every moment at the table truly memorable. From their impeccable timing in serving each dish to their thoughtful recommendations that perfectly complemented our meal, every aspect of their service was exemplary. His passion for hospitality shines through in everything he does and was evident from the moment he greeted us with a welcoming smile. Thank you for elevating our dining experience to new heights and setting a standard of service that will be difficult to match. You are truly exceptional at your craft and I hope to have the opportunity to dine at your table again soon. The Food was also amazing, pizza, fries, pork belly, they really out did themselves to be honest, and the piano lady...

I was at Palenque Pizzeria Restaurante and one of the things they excel at is service. My experience was pleasant, they are pretty attentive, take time to explain the menu and make recommendations.

When I decide to have Cuban pizza, I usually have the chorizo one as this is not a usual topping you find at other pizza places(unless it is a Cuban one). I enjoyed the crunchy edges of the pizza, but in my opinion the amount of chorizo was limited. I also don’t like the idea of having the chorizo cut in small pieces, the regular slices is the way to go.

I appreciate the pizza was not overly greasy, as I don’t like that excess of fat. However, I gotta say it was because the pizza was light on cheese, limiting the amount of fat. It works for me but perhaps it won’t for those people who love cheesy pizzas.

Overall, I liked it, not the best Cuban pizza I have had but...