Bojangles — Restaurant in Hickory

I have visited this location four times, each time there was an issue whether it be food items missing, the food was not edible or I had to sit in spot number two for 45 minutes to wait for my order that I paid $40.65.for. When I placed my order at the speaker, the lady said it would be 20 minutes for the chicken after paying. I pulled in the parking spot number two and I waited over 45 minutes actually a young lady came to my window with the wrong order I had to tell her what I ordered , she said we’re just waiting on the biscuits now. It seems that the staff are all young children didn’t see any adults in there as I could see. I will be contacting corporate in regards to this location because of the issues I’ve had every single time I’ve come here , if you want Bojangles, do not go to Bojangles in Mountain View North Carolina. That’s my advice if you want to have quality food good customer and not have to wait over 45 minutes for your order. I would definitely drive somewhere else.then when I get home, my box of food is a nasty mess! Even the tea had beans spilt all over it!! 😡 I’m so angry I don’t even want to eat this nasty mess they call food! I will be contacting corporate on this location. Ran by a bunch of...

We are visiting from FL. Told we must have some bojangles! So, we did. They were out of Mac n cheese & wud be a 20 min wait, so I picked something else. Then was informed they only had a couple pieces of dark meat left and are making more now & asked us to pull over n wait. (& The one We came to visit here in NC told us last time he went they were out of green beans... So I'm unsure why they wud wait til they run out of stuff to start making more, but...) so I was given *my meal (drive thru), right away, then pulled over n waited almost 15 min for the other 2 meals as mine got soggy. *However, the 2 girls at the drive thru were apologetic, (not their fault) and kind from the start. & The lady who brought our food out, Shanice(?) Was a rock star of kindness and had fresh fries to replace mine that had been waiting, and her comments (her personality, really) was a breath of fresh air & she was so nice!!!! Pulling away, after visiting with her for those moments, I was no longer feeling a bit bitter. (I think? her name was Shanice.. or something similar.. she acknowledged my Florida license plate & her brother lives in FL too, if that helps u identify her. Please give her...

My recent visit to Bojangles was far from the enjoyable experience I had hoped for. From the moment I arrived, it became clear that this location was not operating efficiently. The line was long, and despite several staff members being present, it took an unusually long time to place my order.

After finally reaching the front, I was optimistic that my patience would pay off. Unfortunately, when my food was finally ready, I discovered that my order had been completely messed up. Instead of the chicken biscuit I had been eagerly anticipating, I received chicken tenders. This was not only disappointing but also frustrating, as I had specifically ordered the biscuit for its unique flavor and texture.

The slow service and the mix-up with my order left me feeling neglected as a customer. It seemed like the staff was overwhelmed, which affected their attention to detail. A simple meal should not require such a long wait or lead to confusion. Overall, my experience at this Bojangles was unsatisfactory, and I doubt I will return...