Subway — Restaurant in Hildale

Awful experience. Waited 20 minutes in line for a sandwich, and ended up walking away; the line had only moved about 2 people in the time. Lots of people angry, staff fighting back (three were working) and accusing customers of messing up and getting out of place. The store was extremely dirty, inside and out, and the room had a very uncomfortable feeling attached with it.

I would not eat here. I was really looking forward to a subway sandwich, but fought my hunger and waited until I was farther south in Arizona to eat something else. The way the team of staff members handled themselves and worked with the customers was extremely unprofessional- two people had mistakes in their orders, and those two are the only two they were able to help within twenty minutes.

Two stars solely because it's difficult times, and I'm sure everything is a bit more difficult. Cleaning protocols are hard to follow, and high demand because lots of people are travelling, I guess. I try to give the benefit of the doubt, but this experience was absolutely awful. So many red flags in such a short timespan. Hard to eat a subway sandwich without thinking of...

I mean maybe it’s crazy to leave a review on a subway (since it’s just a fast food sandwich place), but this has to be the absolute worst customer service my family & I have ever received. They barely had anything prepared and they ignored us for the first 5-10 minutes we were standing in there (they were prepping bread and just didn’t say a word to us until we asked if they were open, which they responded yes and continued to ignore us). Apryl had her headphones in and Tori acted like we didn’t exist. Crazy to work food service and not know how to interact...

Sarita, the girl I spoke with on the phone, was EXTREMELY rude to me about my order, because I wanted a new sandwich since mine was made wrong. I didn’t have the veggies I ordered or the extra cheese I paid for. I was very unhappy with the way the sandwich was made & I was spoken to very rudely and poorly when I called to address the issue. THE ATTITUDE THERE IS DISGUSTING. Don’t be rude to people who are buying food, and don’t ask for their personal names, if it’s different on their order. It’s none of...