The Carolina Room — Restaurant in Hilton Head Island

We came here for my birthday dinner. Despite reading previous reviews, we decided to stay at the resort for dinner. The overall atmosphere was fine. Nothing really to push it over the top for amazing and nothing horrible. Service with Jimmy was excellent! He was very attentive. The food was a WHOLE different story. They brought bread rolls. Nothing bad there. Then out came some pimento cheese and breadstick thing. There was a fly in it. We told Jimmy. Then we ordered the She Crab Soup. Tasted great! Then the chartreuse tray came out. Overall, it was good. Again, nothing amazing to bring it over the top. We decided to share the scallop lobster linguine. The dish was divided in the back, which I can appreciate. However, the temp was room temperature at best. The dish was very "sticky"? Thick? Just not what we were expecting. And then I bit into something hard! I thought it was a rock. It could have been shell of something but it was very hard. We showed Jimmy. Every birthday girl needs dessert! We ordered the chocolate lava cake and ice cream. Ok. So the word "lava" implies something will be warm and oozing from this cake. This was NOT warm. Can't say it was anything but room temperature. There was paper stuck to the bottom as well. The ice cream on top was literally a folded piece of vanilla ice cream. Not a scoop as one would expect on a lava cake. But then again, there was no lava from said cake so maybe no need for ice cream? The texture of this lava cake was like putting a mouthful of cocoa powder in your mouth and using saliva to swallow it down. Horrible. Jimmy was sweet in that the plate had "happy birthday" written on it with syurp. My only negative with service was that he didn't alert a manager regarding our repeated "issues". Other than that, Jimmy was great. We paid our bill, left a sizeable tip and left. Needless to say, Will not be back. With the resort being a Westin, we really expected higher standards from their...

I had the pleasure of eating at The Carolina Room a few times on the weekend. Before I get to the food, I have to make note of a host named Teaker. He is a ball of energy that is the definition of hospitality. Teaker is engaging, cheerful, and a grinder. God bless his journey. Let’s talk about the cuisine. For starters I chose the truffle fries. The bowl of fries was ample and did not disappoint with the flavor. My main meal was shrimp and purple grits. The dish was beautiful and the shrimp was succulent; the portion was also generous. My husband tried the pork chops, collard greens, and mac n cheese. It tasted great, and it looked like it jumped out of the magazine Southern Living. The only thing that was not noteworthy are the dinner rolls. They were room temperature and incompatible with the stiff butter that comes with them. The food is fabulous! We came in late night when Teaker was off the clock. We were looking for coffee and dessert; the bartender didn’t know how to make coffee. Teaker saved the night. If you are a prayerful person, please lift this young man up in prayer. He really wants to finish his education in music education. Teaker is a gem in The Carolina Room. Thank you for the experience and service that you gave me and my husband. Another special thanks to Patti for rolling out a spirit of service during breakfast. The buffet is amazing! This buffet has anything that you want: omelettes, grits, Applewood bacon, oatmeal, eggs, and burritos. Wear spandex so that you can enjoy it! Patti will keep you satiated with beverages. Thank you, Patti for breakfast on Saturday. We missed you terribly on Sunday morning. You and Teaker wrap up an experience to...

I have an extreme food sensitivity to corn (starch, meal, syrup, etc.) so eating out is often not worth the hassle. My husband and I visited The Carolina Room for dinner at The Westin Hilton Head Island Resort and Spa. The first night, Chef Mark personally prepared the Crab and Shrimp Linguine. The second night, Chef Alex prepared the Pan Seared Atlantic Salmon. Each took care to not include any restrictions. Both Chef Mark, Chef Alex, and the dining staff (Natalie was amazing!) were very friendly and understanding; I did not feel at all like an inconvenience. Not only was the linguine ‘safe’ for me to enjoy, it was also beautifully plated and so delicious! I’m not sure how the original dish is prepared, but the fresh basil pesto Chef Mark added to the creamy alfredo was definitely the perfect accompaniment to the buttery crab and shrimp! The salmon traditionally is paired with a honey barbecue glaze and roasted corn. Chef Alex replaced those ingredients with a buttery vegetable medley, kept the nutty quinoa, and added a variation of the amazing basil pesto! It was absolutely delicious! The Carolina Room offered the best dining experience and meal I’ve ever had while traveling. And, by some kind miracle, I now have the ability to recreate the beloved basil pesto and...