I'm not articulate enough to accurately describe how awful this burger king location is. It's right off the highway, thus it can lure in unsuspecting people who are passing through. I honestly dont know how this can be called a business or continue to be open.
When walking in, parking lot empty, and store empty, I should have taken the hint. First human encounter was a drunk man at the door asking for money. Then we got inside. I stood at the counter to order. 2 employees would not acknowledge I was there. I just stood there, the employees waddled around and never acknowledged my existence. While I was waiting, I glanced in the open kitchen and prep area. It looked very dirty, with old fries and rings all over. The tray that holds the sandwiches was covered in old smeared sauces. I stood there for about 8 minutes, and no employee ever acknowledged my existence. You might think, "well they must have been busy," but they weren't busy at all. It was the strangest, worst resteraunt experience I've had.
So I just left in disgust.
This review is a courtesy to the manager/owner, who may be unaware how bad this...
Read moreFood is fresh but there's no way the medium hash brown I ordered is a medium... there's like 7 hash browns in there and that's it. Also, the manager working this morning was rude as hell. I'm always super nice (especially to those handling my food) so I thought maybe she's just tired and me being nice would get me the same in return but, nope. I couldn't go inside to order because the doors were locked and it was after 6:30a.m. and the lobby opens at 6 according to the sign on the door. So I went through the drive-thru and last time I went to this burger king the same thing happened except they also weren't taking orders in the drive-thru and I even sat there for 10 minutes thinking maybe whoever opened is in the bathroom or something. Just a crummy experience all around at this BK location. Chesterton is the best which I usually go to that one but this one was on my way home this morning and Chesterton was out of the way. But I'll go out of the way next time over being treated like an inconvenience as a customer by...
Read moreWell, they gave me old food. I ordered 2 bcn cheeseburgers. Food is dried out. And they are double cheeseburgers. Not what I ordered and I received my food within 2 minutes, which lets me know, again, they served me old food. This was someone else's cancelled order and they just gave it to me without hesitation. There are some friendly faces here but the lady that helped me, just starred at me until I asked her if she worked there because there was NO greeting and NO can i help you or anything, just stood there like she going to read my mind or something. Zero star, I don't care if I spend as little as 2 dollars. I expect fresh food and at the least not old and made correctly. If i wanted a double cheese, thats what I wouldve ordereed. The worst part is I've been going here since 2014, i work locally and this put me over the top. Lack of bacon ALL THE TIME, 1 pc broken into several. Shown in photo, and the lack of at the least , bare minimum customer service, next time I don't get greeted, I'm walking...
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