Subway — Restaurant in Honolulu

I orderd a Pastrami on wheat bread. I've always received ALL wheat bread. I noticed as the woman was cutting the bread that it was white inside and the texture was different. I asked her if it was wheat...she mumbled. I asked again..she said yes! I said your wheat bread is normally all brown. In a sassy tone, she replied...it is brown! I said...yes...on the outside. Another worker, said it was wheat and that it's multigrain. Hello...multigrain bread has multiple grains...not just wheat.

I told the woman who's making my sandwich that I didn't appreciate her rudeness. She replied...I don't care and that I was rude! I said to her that she was unprofessional and left without giving my business.

All I wanted was to confirm that it was wheat bread. I hope that these women learn the difference between all wheat and multigrain and hope that people that may want only wheat or who have allergies to grains read this.

It's such a shame to experience this kind...

Obviously the owners of this franchise don't monitor or care about their store. We had the unfortunate experience of having our sandwich made by an old Asian lady who really should be working in a Chinese restaurant. No smile, no words spoken. The only thing she said was "bread"?. After we told her what kind of bread she just moved along the line as we told her what we wanted. She wrapped up the sandwich, collected our money and was done. No thank you, no NOTHING. She has been there a long time so I gather the owners have to be really, really, REALLY DESPERATE FOR HELP. any warm body is better than NO body. I take that back. She is not warm at all. I will go next door to...

My sister and I got a foot long with avocado added and got home so excited to eat it, until we smelled the avocado. It was the worst smell EVER. I understand that mistakes happen but what got me mad it the lack of service after. They told us to wait til the next day to get a refund with the receipt, leaving us with no dinner. THEN we come back with the receipt and the sandwich to show them and they greeted us with rude service, only defending instead of trying to make it better. Not planning on...