I don't write reviews but we decided to try this location once more and it'll definitely be the last time. We have never been to a coffee shop that is so consistently awful. The "baristas" have no training, they don't even know what basic drinks are. Today took the cake though. We ordered 2 drinks 1) 16oz triple shot latte 2) Pumpkin latte, 1/2 sweet w/ oatmilk. She took the order, repeated it to us seemed simple enough...... and then we got to the window. First she tries charging us for one drink, which was a large pumpkin something (not what we ordered and there was no one else in line to get confused with) so we repeat our order, she's obviously confused and doesn't know how to ring it up and she's still trying to give us large drinks until she finally says, "do you want sm, med or large?" We say, "probably med, if that's your 16oz?" To which she says, " I don't know what a 16oz is" (mind blown)🤯. At this point we have no idea what we're going to get. We can hear her inside complaining and then she hands us 2 large mystery drinks. 🤦🏽♀️ She gives us a price that is definitely too much but we realize at this point there's no way we're getting what we ordered so we drive away with 2 overpriced cups of what tastes like...
Read moreI went there this morning around 10:23 and I observed that none of the employees were wearing masks. There was no notice on the front door indicating that masks must be worn. Very disappointed. Three stars are for the white chocolate raspberry scones that I purchased....so good. The owner should address this location because if bars can be closed for not following guidelines, PJ’s Grand Caillou could be next.
New review for 02/15/2022. I went to this PJs this morning for two croissants and asked the barista to input my cell number to receive my loyalty points and I never received them. Looking back on my history, the last time I received loyalty points from this location was in May 2020. I have no problem at the location on Saint Charles St. with receiving my points which is out of my way since I live on the Eastside. Seems that the baristas on the Eastside haven’t a clue or proper training. Hopefully I’ll hear something from the corporate office which I have emailed...
Read moreAtmosphere...it always smells as if something is burning and you leave with the same burning stench.
Service...2 ladies.One at the window, the other fixing food. No greeting no acknowledgement. Stood there for 3 minutes.. Nothing! I finally said good morning, then someone finally spoke. I asked for the strawberry pastry in the back..it didn't look as dry and hard. She ran and grabbed the driest one. I tried to tell her no, but I said forget it. No thank you...no have a good day...NOTHING! I was the only one on the inside and there was no car in the drive through when I walked out. Food..coffee is good. I work 2 minutes away and assoon as I bit it and chewed...I spit it out because it was cold and dry.
Worse PJs ever Do...
Read more