Asturias Bakery Café — Restaurant in Houston

Very bad experience!!! I tried to find a place with good cakes or deserts for a dinner and unfortunately I found this one on goggle maps. I arrived to this place and the only one person there was "busy" preparing a coffee for a customer, when I call her to get some attention she literally ignore me. Never got a "be right there in a minute, give on moment" nor any comment. When she finished and came to me I ask her for a Fruit Tart and she only responded me "we don't have it" and walked away; then, I told her that I will take the Pionono Special. She took the cake meanwhile I question her "what are the ingredients" and she responded me very sharply with no more information ( I was expecting to get more comments about the cake that I was getting). At the end, I asked her with how many anticipation do I have to call to get the Fruit Tart that I was looking for at the beginning and she told me: "with three days if anticipation"...what a ridiculous response. I wasn't asking for nothing complicated, just a Fruit Tart!!! Anyway...the Pionono "Special" I bought was dry, with NO whipped cream nor fruit inside (how supposed to be mentioned in the menu). I WON'T NEVER COME BACK AGAIN NOR RECOMMEND THIS PLACE WITH AN OBVIOUS LACK OF COSTUMERS...

Every time I go my experience is a little worst. The cashier doesn't care about any feedback. Today I bought cookies and when i was going to pay the price was different than on the shelf. Instead of honoring what is on the shelf they didn't care to match the price. Another day I wanted to order 2 milanesa sandwiches and I asked them to add cheese and ham. They said no. I told her that they do have both products and that I was willing to pay and they said no. I ended cancelling a $89 order as I prefer to pay on places they care for their Clients. I had had a restaurant myself in Argentina and when someone ordered fries and we didn't have potatoes, we did got the extra mile (actually 2 blocks) to the store to buy the potatoes and serve the Client. I wish we have another place in Katy to avoid going there. The should get down...

I have come to this bakery for a long time for the empanadas and they used to give you ample amount of chimichurri. I noticed the barely filled container so I ask if we could have some more. I don’t understand if I am willing to pay for the extra container, why can they not accommodate? The manager was right next to us and did not say a word about the matter. Not to mention the poor attitude the front counter lady had while trying to explain why I couldn’t have extra. She had mentioned that if I eat at the shop then I could have more so I reiterated her and then she went back to no I can’t have any more. I have to buy two more (I bought a half dozen) in order to receive one more of their less than 2 oz container. This is not the first time I had poor service and I have had enough. Me and my family will not be coming...