Burger King — Restaurant in Houston

If I could've put zero I would. Let's start with there was a child about 3 years old walking around the prep station with NO shoes on. After I received my food 30 minutes later, the order was wrong. I told the young man and he did his best to try to correct the problem. The other workers stood there as if he was talking to himself. He finally got through to one of them, and as you can see from the pictures how my food looked. Of course, who would eat this trash. I asked to speak to the manager who pretended to busy with the drive thru, and yes I said pretended. There was not one car at the window. I asked again to speak with the manager and the young man again tried to help. At that time the manager did the unthinkable, talked about me in Spanish assuming that because I am black I was unaware of what was being said. Once, I informed her of me knowing what she was saying everything changed. I asked nicely 4 times for my money. She said she didn't see anything wrong with the food and said no. Trust me this is only my first...

Worst burger king i have been too. Been there 2 times. Morning they never have enough people. Waiting time is long . The restaurants are disguisting. Have never seen a restaurants as dirty and disguisting as this one. This has literally been my worst expirience at a restaurant . At night time went thru the drive thru and had to walk inside to get my food because they forgot about my order after they told me to park. The kids working were joking around and on their phone. I dont know where was the manager because the supposevly manager was also playing with the employees ignoring the customers. When i got the food it was already cold and the fries were hard. I did not wven bother eating my food. Would not recommend this restaurant too no one. Highly would avoid...

The food was Good… the crappy thing is how they treat customers after they make a mistake… I ordered delivery not because I wanted to pay the extra fees and tip for the driver but because my car is not working. I ordered a meal that includes burger fries and a drink and dint get the drink… I called because I was upset that I didn’t get what I paid for… the managers response… it’s ok you can come back and we give you a drink… to start you are not GIVING me anything I paid for it! There was no empathy no taking initiative of assuring me it was a one time thing and they would make sure it didn’t happen again… just come back and I’ll give you a drink…I never want to go back there much less for just a drink… which was clearly marked...