Burger King — Restaurant in Houston

The people behind the counter looked overwhelmed and we were the only people there. We found out as soon as we got there that they were out of paper towels in the bathroom and we asked for some. They gave us napkins. Not a big deal. We got our food and drinks, then realized both myself and my father’s clothes were stained orange due to a malfunctioning soda machine. When we went to tell the manager, she looked at us and said “oh, well I have no control over that.” Looked like a deer in the headlights. She didn’t even say sorry. We didn’t ask for anything for compensation as we had already gotten our food. But we did ask for their corporate number and she said “I’ll call them” and she didn’t get us the number. We sat back down and finished our food. About 20 minutes later we left and the machine still didn’t have an “out of order” sign or any warning that you will get sprayed if you try to use the orange flavors. I mentioned to the kid behind the counter that they should really put it out of order because it was going to continue happening. Again, a blank expression and “uhh, we don’t fix them.” I usually don’t write bad reviews and chock it up to a bad experience, but the lack of interest in the customer was a really big let down. By the time we had left, they still hadn’t restocked the bathroom paper towels. Better Management is...

They take FOREVER! I've gone through here several times and OMG it doesn't matter if you get off and order or if you go thru the drive thru they always take forever. And they normally get the order right but this last time they gave me the wrong 🍔 burger. I didn't complain about the burger 🍔. But I did ask how much longer were they going to take for my order. It was hot outside. I wasn't even offered a complementary drink or water for waiting that long. I was getting thirsty didn't expect to wait that long! So, if you need something quick this is not the spot for you. They do have some icee smoothie for $1. Jack in the Box is down the street. They are pretty quick. If you like their food.

Outside of the burger king there's a gas station. Air and vacuum cleaner if you need to use it. I'm not sure how much that cost. Just thought I share that.

Burger 🍔 King 👑 is real close to...

2nd time ordering through drive thru here and food was rotten. 1st time I ordered here a month ago and the food upset my stomach. Today the sausage biscuit was stale and smothered in oil and I didn’t want to take a chance. Took it back and cashier looked at me with nonchalant attitude and told me it would take over “10 minutes to make fresh biscuits”—-basically admitting the sausage biscuit they sold me was old. Manager “Sumera” (?spelling) came over with attitude telling me the bad taste was due to the sausage. Ok so if you know that already then why sell it to customers? I asked for a refund due to their poor attitude and...