McDonald's — Restaurant in Huntsville

My last 3 times at this McDonald's:

Feb 2023 - Order our food in drive-thru. Get told to park in the "we can't make a burger in 5 minutes" parking spot. Wait 20 minutes. Get tired of waiting and go in to get a refund.

Couple months back - Get there a few minutes before breakfast stops getting served. Feels good...I made it. They don't respond to my existence until exactly when breakfast stops getting served. I order breakfast and they apologize and tell me that breakfast is no longer being served. Madface.jpg.

Yesterday, 23 August 2023 - Get there. Two people at each drive through station. Guy in front of me is going first. He orders, then next stations turn. That's ok. Checks out. They were there before me. So afterwards, I'm the only person at the drive thru station for a good 20-30 seconds. Then someone pulls up to the next. They order. TF? I move my car forward and back a few to see if sensor issue. I don't want that quarter pounder with ketchup and cheese only, I NEED that quarter pounder with ketchup and cheese only. It's been almost a year since I had one no thanks to the McDonald's on south parkway. No response. 4 cars backed up behind me at this point. Peel out in shame and disgust. Ask myself the definition of insanity, because doing the same thing over again and expecting different results, such as thinking that I might hit the lottery and not run into useless people at the McDonald's on south parkway, is insane.

I guess I'll select other for what I got since there is no option for wasting time there. Swear this McDonald's needs to roll out unhappy meals or something because its impossible to be satisfied here. I think they have managed to surpass the McDonald's off of Airport and Whitesburg and that's saying something because that one is useless too unless it is breakfast. Only one that's good in this town is the one close to Drake. Those people are saints over there.

Edit: I saw Sy T's review and they are a moron. Not because they gave this location a 1 star (like I did), but they claimed this location's bad service was due to racism. No, not the case. This McDonald's management and staff is just worthless in general...has nothing to do with...

Order the big breakfast with hot cakes. I got home and opened it. The hot cakes were ice cold. The amount of eggs may have been a half a egg. I bit into the eggs and they were still frozen. The lady at drive thru practically threw the bag at me. I hate this freaking McDonald's more and more everyday

Well tried again! After waiting in drive thru line for 29 minutes ( there were only 3 cars ahead of me), I was told they didn't have what I ordered. So another "Just forget it" and drive off. Will someone please open another location is south Huntsville! This one needs to be closed. Horrible business! Employees are rude, if you ever look through the pickup window it's dirty. Kind of makes you curious as to what food prep area is like.Then again it's probably better you don't know

I think it is just becoming a thing for me to see what they can do wrong! My latest adventure to McDonalds has been no different that previous visits. I ordered apple pies only to be told at window they didn't have but half the order. Which really was no big deal. Got to window the young man with his jeans down around his knees decided I didn't ask for a large coke. So had to get that corrected. Still no big deal. I got my order and arrived home only to find they decide my dietary needs didn't include apple pies. No pies in sight! Then I bit into a crunchy cold cheeseburger. I have never had a crunchy hamburger bun! Not a fan! Cheeseburger was so cold the cheese wouldn't even melt. The fries still had frost on them. No kidding! I still have the grease from the burger in my lips. I can't brush it off. I won't have any need for chapstick for months! So once again this McDonalds didn't disappoint me with a correct order that was edible. But on the positive side my dogs love them. Because I just throw the...

As a fan of “Beach Too Sandy”, I have learned that there are plenty of unmerited one star reviews out there, but this location has most definitely earned it’s coveted one star status.

Rude? Absolutely.

Using a greasy bare hand to grab the customer phone to process a touchless payment during the height of a pandemic? Of course.

20+ minute wait after paying? You better believe it.

Incorrect order? Try 2 correct items out of 5.

Mangled products thrown together in a bag that more closely resembles someone who just cleaned out their car at a gas station? Affirmative.

When I say it had it all, I mean it.

It. Had. It. All.

From the blackened, burnt to a crisp, charcoal-esque bun on the Crispy Chicken sandwich, to the hastily wrapped Happy Meal cheeseburger with more ketchup on the outside of the bun than inside, this location deserves every bit of that one star status. Of course, “if I could give it zero stars”, well...you know for sure that I would. But that’s part of the fun! I suggest you stop by and check it out. See how the other half lives. A world where product quality and service is merely a suggestion on a corporate training video. Where bad attitudes are overflowing from the drive thru windows and what you’ve actually paid for could wind up being anything at all. It’s breathtakingly refreshing.

Buy the ticket. Take the ride. The paradox of a genuine satisfaction that can only be found in a flawlessly guaranteed level of dissatisfaction, will absolutely leave...