Subway — Restaurant in Huntsville

The great thing about subway is their food is always what you expect.

My primary issue with this location is with the service and the fact that the store doesn't honor the app prices or coupons.

There are three people making sandwiches, but only one person running the drive thru and in store checkout. Don't get me wrong, she was working hard, it just seemed to be an inefficient way to let people pay.

The other issue is with their pricing. I specifically went here for lunch with a coupon to try out their new Italian supreme meat sandwich. Big sign on the door, stating they don't participate in the coupons. Okay, I'm here, I'll order anyway.

They didn't have all off the ingredients, but started the order anyway, there was a huge line for lunch, so I didn't want to restart the sandwich and slow things down further than the single cashier already had. So, I just accepted it, paid full price, and left to go eat my lunch.

When this opportunity popped up on my phone, I figured I'd vent. Maybe the owners will read it,...

I didnt appreciate the lack of care my sandwich an service recieved I was skimmed on veggies with two double meat footlongs at a store I used to work at my heart is crushed I was treated like a slave yes the owner fixed my sandwich but not before claiming my issue was imaginary his worker the 35 yr old laughed an ridiculed me for bringing the order back taunting saying I should be happy with wat I got , I was treated like an angry blk person an not a frustrated customer I didn't appreciate the racism I recieved from the worker and her boyfriend who is a different race then myself or the owner they were beyond disrespectful an insensitive I have been to the subway before but only wen kanta owned it she was...

This Subway does not accept coupons any longer and have raised their prices to above other local subways. Customer service is lacking and I have experienced rudeness from the owners. I love Subway but will no longer patronize this Subway when I can go to Winchester wher they honor coupons. Typically, I order 1 footlong, double meat and purchase 1 bag of chips and my bill is over $14 at this Subway. Last Friday night, I went to Subway, Winchester, got two foot longs, double meat & 1 bag of chips for Less than what I had purchased at the 72 Subway the week b4. BIG DIFFERENCE. Same choices, but I'll b patronizing Winchester Subway, friendlier and way more...