Papa Murphy's | Take 'N' Bake Pizza — Restaurant in Idaho

Got delivery and this was my "half and half" pizza and the wrong soda. The nice girl on the phone offered to give us a new soda and remake the pizza but we would get it now or put us in some book for half off later and a free soda. I went for the half off later because I'm exhausted from work and didn't want to drive (that's why I got delivery). But then the manager told her he couldn't put us in the book for more than $5 off??? That's not even half the price of the pizza!!!! What a JOKE offer. Not blaming the girl just confused why the manager would give a slap in the face offer like that. So I accepted the free pizza and soda instead. But when we got there we couldn't get the soda anymore? You HAVE to honor what we were told it's actually against the law to not! And over a SODA? That's so cheap and BAD BUSINESS of this manager. We won't be spending money here again. After having this horrible experience I see this is a common problem at this location. Just stay away! And be sure to look up who owns the franchise and what others they have and no go to other locations they own either! And to top it off the replacement we did get THEY DIDNT DOCK so when it cooked we got these bubbles in the dough all over!!! What a WASTE OF MONEY. Do...

Just left and I can't believe the horrible service!!! Usually my go-to. I ordered and paid, My roommate was right behind me in line. After we both paid, separate orders, 3 more people came up/in and ordered. I got my pizza, and the 3 orders after my roommate,got theirs and left! My roommate went, waited in line again, and asked "What happened to my pizza? You guys skipped me!" The cashier scolded back at her, "It's right there being made!! We are busy today!! Come on!!" She pointed out again, that she had been skipped, and she wants her pizza. Immediately, the other employees,stated that it hadn't been that long, and she hadn't been skipped! Everyone who came in and ordered after us was gone! There was a forth person who had called in, and they were gone too! My roommate has cancer, and doesn't get out often, but she wanted pizza so I took her. I understand being busy, but I'll never understand how we were treated! I've managed a Subway restaurant, and owned two business' , I would never treat a customer like that! It hurts for My roommate to be there in the first place, but to be treated like that! By the way the cashier who went off on my friend... Ryan! Way...

Will never go back! My husband and I placed our orders online. We go to pick them up and they hand me my pizza with 0 cheese on it? I ask why there wasnt any cheese on my pizza and they tell me its because my order stated no feta. Im like okay but i ordered your normal cheese blend which doesnt even include feta. I then had 3 young adults all come up and start arguing with me. The asst manager kept telling me that it was my mistake. First off, I got a make your own...so there would be no reason to say no to a specific item. I even show her my email confirmation that shows my order and tell her I want it fixed. I was appalled when the young gentleman thought the best way to fix it was to just throw cheese ontop of the pizza covering all my toppings. I ask them to start over and of course have to wait. The asst manager continues to be rude and I explain why im not too happy. She says she will take my name down so next time I can get something for free. I tell her there wont be a next time because she...