Casey's — Restaurant in Illinois

This store is sad, disgusting, and a complete waste of a Casey's general store. There are so many employees in the day shift that are lazy in making the kitchen food/pizza. At lunch hour you will find at least 2 on smoking breaks🤮☠️and as soon as lunch is over about 1:30-2 pm all of these useless employees leave at the same time shutting down the entire kitchen and only leaving bare minimum of prepared food. Im here now at 1:07 pm and the male cashier stated that despite the kitchen closing at 8 pm all the employees left for the day leaving the old man by himself. All he could do was shrug his shoulders and say that he couldn't do anything about it. I visit Casey's often to buy their fresh made pizza oftentimes spending $50 or more to feed the family or coworkers but this location falls too damn short to ever consider coming to this location for anything, even ice. Casey's needs to look into this matter because they are losing money when they are not selling their most demanded items such as hot foods and pizza. Casey's is losing money when it's employees don't care enough about the customers to formally inform them that the kitchen closes early whenever they feel like it. I will send my workers and family members elsewhere to get what we desire if Casey's...

I truly cannot believe some of the ridiculous, bad reviews I'm reading on here. Stores cannot help it when they are out of stock on something. It's usually because their vendor does not have it. They also cannot help that somebody leaves a piece of pizza out by a gas pump. They cannot run out there and clean every 10 minutes. I love this Casey's. Every time I go there, the employees are friendly and helpful. It's always clean. The store manager, Bhaumik (I hope I spelled it correctly) is wonderful when it comes to customer service. I stop there often on my way home from work. They have better gas prices than anyone around and, as I said, the store is always clean. Sometimes the hot food station may not be open but finding staff these days is very hard, especially reliable staff. We all do the best we can with what we have. It's not their fault. Customer service is horrible everywhere these days so, I greatly appreciate the wonderful customer service I get here. I'll continue to patronize this location as...

On December 8th my son went in to have a interview with the manager Jen. She said she had to talk it over with the other manager. And she would call him on Monday December 11th she never called. He has been calling every day and no one and I mean no answer the phone. He tries different times throughout the day and one point he waited thirty minutes and still no one answered the phone. The reason why I'm writing this is because my son is special needs. Undeliverable!!

Update: Finally the employees are answering the phone. But the manager Jen will not answer when my son calls. Yesterday when he called an employee by the name of Dawn answer the phone and said she is the assistant manager. I'm not sure if this is true or not. And told my son that they are fully staffed. How true this is? He's a good person. And this, is not the way to treat other people. Again,...