Let me start off by saying Subway is my favorite restaurant but this one is horrible. My man and I finally got a day to spend together after many days of work we wanted to enjoy a simple sandwich. He ordered me his girlfriend the number 16 -All Pro Sweet Onion Teriyaki that comes with grilled chicken teriyaki, onions, lettuce, tomatoes and 2x American cheese. Then my man ordered his sandwich the teriyaki blitz. As it came time to add on veggies my mans sandwich was good and made nicely. I appreciate that. Mine is horrible i only got the chicken and the cheese because when i was trying to add sliced green bell pepper and extra sweet onion sauce both employees started arguing that I wasn't allowed to add anything on the sandwich since originally i didnt ask for it my man ordered for me; so he then tried to ask and they continued to argue not to add what i want but what he wants although when he ordered he said she will have and moved on to his sandwich and said I will have. They made me feel like i was doing something wrong by trying to add onto my sandwich and didn't even make it as it says on their menu. So disrespectful and I had a smile on my face and was so polite. This behavior was uncomfortable and disgusting, confusing aswell considering my man when he spoke didn't leave me out of the order they had to have understood it was for me. We got out of the same car that he held the door for me to get out of we walked up holding hands he opened the front door for me we stood hip to hip even walked up and stayed by eachother the entire time. Uncalled for I will never come to this subway again and dont recommend for any couples rather thats coworkers- marriage. So...
Read moreI never shop here; but JJ; and today I say, Subway will not actually Delivery i if you ask and pay them too; for Christmas my sister or mom gave me $15.00 and I below base off this card, because they informed me after I placed the 9pm they won't deliver, I called them and the refuse to refund me; and I know I am a Good woman; Local Guide and Published writer of Reports and Magazines; and CBS; and I say, if you cannot see your money come back on their fault of a wrong; order, they must or should give money back. They refused; additionally, under coercion and forecful natures, they asked me to come and grab the only one day old sandwichi out of their fridgerator as if the sandwhich would be still edible 24 hours after making, it and Uphauled I need to write this maybe to the enviornmental services, because. I also, just talked to Corporate and they said they do not really support the super stores nor the customer; and then future orders online, nothing- I don't care, and if the online google listing says they deliver but don't it's on your fault; if you lost money trying to win their heart; and favor; and I will say, EWEWEWEW! Give me a free meal! You put-outs'! And Why, dont you learn by Federal PD now; you will not be handing out day-old sandwiches as this is unhealthy and unfit to customer service quality and environmental health, qualities...
Read moreWent to this location on July 17th. Mobile ordered with a friend. I received my food but no luck on hers. Went inside to question the order but employee Chetna was extremely rude and refused to acknowledge any issues or provide any solutions. She provided a fake number for her manager. Had to come back later to request a refund for the charge made from Subway for food that was never received. Chetna again was very rude claiming she could do nothing but would make the sandwhich again if it was paid for a second time. We provided proof of payment and she still refused to do anything. She then accused us of trying to scam her even with evidence to the contrary. Do not go to this location if you want to be called a scammer and treated poorly by employees with no customer service skills. It was also noticed that they had several certificates on the walls which were expired. We reached out to Subway customer service afterwards and they also have been of little help. Business has been reported as Fraudulant. 404 W Roosevelt...
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