Arby's — Restaurant in Indio

First off I walk in about 430 on a Friday afternoon there’s three unprofessional and inmature employees working didn’t even greet me I walk up to the cashier no one is there and I sat there for over a minute and a half, and I finally had to ask them if they were open for somebody to take my order I ordered the most expensive sandwich the Arby’s prime rib sandwich. I heard someone say you make it and other person says I don’t know how to make it. I’m not sure who made my sandwich but at the end it was dried chewed up meat stuck in a microwave. It tasted like a reheated stale sandwich Horrible place I’ll never go back. I don’t recommend it to anyone on a sidenote in the fryer they had everything already cooked and waiting so nobody gets fresh. There were french fries, cheese, sticks, curly fries everything was already pre-cooked and waiting for customers to order so they can get cold sides. Absolutely the worst Arbys I’ve ever been to lack of training and lack of maturity...

I go to an Arby's about once a year, just enough time to moderate my last disappointing visit. I love the idea, but the execution, it seems, just escapes them. So it was last week.

We have looked at this location of about a year as we exited Starbucks drive thru just off the 10 at Monroe. Nice new building. Very modern looking take on the concept.

Here's a clue, the Great Service Bell at the entrance is missing the bell. But then again, no one was looking to ring it day we visited. My hair could have been on fire and the server would not have noticed, or for that matter cared. No one seemed particularly concerned about the cleanliness, or if the straws were available.. Service was just neglectful.

The food at best was OK. But just there, not interesting or flavorful. Maybe I am just too picky, but I remember when roast beef was full of flavor. This tasted like it had been boiled not roasted. The bun was gummy. Just not a great experience.

Oh well, we'll try...

What a fiasco! Was desperately looking for a restroom near me and saw on Google that Arby’s was listed as open til 1am. I was so “relieved” to see the OPEN sign lit up (see photo) and people still inside.

When I parked, they were leaving and I asked the girl if I could use the restroom. She seemed sympathetic but was forced to ‘ask her manager’ before showing kindness and mercy to a stranger. The manager said NO. I pointed out three things: Your posted hours say you’re still open Your LED sign says OPEN in bright lights People were just inside and the door was unlocked I hope the manager never has to URGENTLY use the bathroom only to have the door shut in THEIR face.

Avoid this Arby’s like the plague. It’s management wouldn’t know human kindness if it...