Wendy's — Restaurant in Ironton

Saturday night we went through the drive thru around 7:30pm to order, and while it wasn't slow which was good, when we received it the fries were stale and cold, I use to work here and we had to throw the fries out and start a new batch every 5 minutes, we had a tub next to the fries for discarding old stale fries once the timer goes off. So this was completely avoidable. They were chewy in a bad way as if they had been sitting cold for over 45 minutes before they were put in my bag. The chicken nuggets were also cold and not fresh. The sandwich I ordered (big bacon classic) did not taste like it usually does or that it even came from a Wendy's store for that matter. The bacon on it was hard crumbs piled up tasting like char and the sandwich was put together so poorly the bun was sliding off the side when unwrapped. It was so disappointing I threw it away and I haven't ever done that with Wendy's before. My blueberry pomegranate lemonade was good so that was the only not disappointing part of the meal.

When I worked at this location this would have been unacceptable to serve, nightshift needs to adhere to the guidelines for preparing food just like day shift because it was simply the worst Wendy's I had ever gotten from this location, I would be more understanding if they were very busy but it was relaxed seemingly when we placed our order. If I hadn't been busy I would have left a review the night I ordered but I was short on time, thankfully I remembered today. I am thankful that I did not get sick eating food that had sat out or been cooked improperly.

This location use to run...

I have been to the Wendy’s in Ironton 4 times within the past 3 weeks through the drive thur window is always friendly. But my orders have been messed up 3 out of 4 . I understand they are busy and I know people make mistakes but this evening I called and spoke to the manager Brittany and she was very nice and professional, I let her know that this was the 3rd time that I did not get bacon on my bacon cheese fries and my cheeseburger was wrong. Brittany offered to give me free food and coupons and I told her I appreciate that but I wasn’t calling to get free food or coupons I was calling so that she could fix the problem and keep putting out good food. Thank you again Brittany at the...

Our food was great. The employees were very friendly and the dining room was clean. My 8 year old was fascinated by the drink machine. To be honest, the drink machine is pretty amazing. The only reason I’m giving 4 stars instead of 5 is because I had to rush my daughter so we could leave due to some other customers using terrible language. They were sitting fairly close and I’ll just say, they weren’t using their “inside voices”. My daughter doesn’t hear language like that at home and I don’t think she should have to hear it while dining out either. We will return to this location when we’re in the area, but we will most likely use the drive...