TAPS Fish House & Brewery — Restaurant in Irvine

Worst experience in an airport restaurant ever! Traveling on business and see Taps, which appears to be the only sit down place to eat and looks appealing. I was kindly greeted and then sat at a table.

The server greeted me at the table and asked me what I wanted to eat and drink. I kindly asked her if I could have five minutes? She came back in 30 seconds and asked me what I wanted to eat. When I was forced to order something, I ordered a grilled cheese. I was informed that they could not sell me a grilled cheese because “I am not a child and it’s on the kids menu.” (First time for everything)

I asked to speak to a manager, and when she greeted me at the table, she came at me aggressively, and I reacted with an attitude because I was perplexed that would not be served a grilled cheese cause it’s on the “kids menu. I offered to pay for a cheeseburger or anything just to get a grilled cheese.

She “profiled” me and I said… I could lose with my attitude. I said, maybe use this as a training moment to make things better for your staff and restaurant. She told me she was PERFECT and to leave.

The reason I asked for 5 minutes was because I was informed my father was dying and call I was on was hospice. I told the manager and she told me she “did not care.” I of course was crushed at this moment. She (Abigail) said she was calling the Sheriff and having me arrested.

This is the service that you get here. I spent zero dollars and would never step foot near this place again.

Carl’s Junior is the best option over this...

I started with the creamy beet and goat cheese salad. It was huge! It was fresh with lots of beets and goat cheese. Served with a slightly sweet poppyseed dressing! Outstanding! I ordered The Blackened Mahi Mahi. I was a bit confused because underneath it said shrimp and scallop enchiladas with cilantro rice topped with pineapple salsa. I am not confused any longer! It was a beautiful plate with a large scoop of cilantro rice with a few peas and carrots throughout for color and crunch. A generous portion of perfectly blackened Mahi Mahi set on top. The fish was crisp and so moist inside. When the menu said enchiladas I wasn’t quite sure OMG delicious 🤤 mouthwatering small shrimp and scallops with it a creamy pabalno sauce. It was refreshing, spicy, in a good want more kind of way: The server Leslie was attentive, darling, quick and I was never rushed. She was just so cute!

Managers Vanessa and Marae were outstanding! Thanks Ryan for reviving my favorite...

Server staff very friendly and knows their responsibilities but the food was the biggest disappointment I’ve had in a long time. If this location (airport) doesn’t improve in their culinary performance their great front of house staff will be out of a potentially good job. I was looking for a simple breakfast. Well, the closest I came was a breakfast sandwich…. Took over 30 mins to arrive, breakfast potatoes cold, sandwich….. I had a hard time finding the egg. I know we are all feeling the great American shrinkage but I would say it wasn’t even 1 egg, the roll was huge which didn’t help as it was way too big for the 1/2 egg. Bacon was okay but whole sandwich was VERY Smokey in flavor…. Too much as there wasn’t enough food to “cut” the smoke. Well, obviously was very disappointed, glad it...