Sbarro — Restaurant in Jackson Township

I ordered this pizza from the parking lot of the location...it was during a Friday night snowstorm....I was told in app 33mins....I sat in my car and waited, because its expensive compared to other pizza within a mile of this location..I had my pizza bag all ready and live to the location..I wanted this pizza as fresh and hot as possible....I went into the store 13 min before my pickup time....my Stromboli and meat ball were sitting in a bag on the counter. Not a chance of staying hot...or even close to the proper Haccp temp of 140°..(OK, FULL DISCLOSURE NO RESTURANT CONSIDERED FAST FOOD EVEN COMES CLOSE....but not even warm at very least...my pizza was already sitting boxed up on top of the oven...straight to the pizza bag in the car...under 2 miles home.....got home and it was beyond disappointing....pizza was already dried up....I ordered and paid for 2 Meatballs in SAUCE...I got 1 dried no sauce meatball....my Stromboli was not even lukewarm and dried beyond belief....$32...thrown down the drain....this pizza HAD TO BE already cooked, cooled and reheated....same with the Stromboli The Stromboli I can understand, but not petrified dry....where the meat pulls apart like petrified grisle....pizza dough was under cooked, doughy and stuck to the box....with toppings trying to cover the holes in the dough....A total...

Went to the grove city Ohio location at 7:20 they told me that they do not and will not make pizzas a hour before they close which is 9pm. I could see if there was maybe only one employee but there was 3 and they sure didn't make me a pizza even though there was more than a hour and a half before closing. Not only that I've been greeted there by an employee that said "yo was sup? What do you want?" I thought he was kidding for a second I was in disbelief. Go figure Grove city finally gets a Sbarro's pizza and it's the absolute worst...

Closing at 830 isn't open until 9. Getting real sick of all female staff deciding to shut down whenever they feel like it. Hire some men. Men don't cut and run, unless of course they take after mama.

@sbarro management Your feedback is bullcrap, the turkey hill people told on your staff after I complained. You had full staff, all of whom decided to abandon their post early. They had no issues making pizzas for themselves before doing so, as I saw them leaving with multiple pizzas. Don't you ever lie to me again,...