Boston Fish Supreme — Restaurant in Jackson

I initially called to ask if the fish was fried in Chicken grease as I don't eat meat. They said it's not so I came by. Now, I've been told that before by places so I didn't order right away. I waited to watch and see where things were being fried. In the meantime if waiting, the short Latino looking guy with the ponytail. He proceeds to eat his food at the same station the fresh fish was just pulled up at. Then, without washing his hands, walks over and puts gloves on while still in full chewing mode. I was indeed, ready to order as I saw the fish was being pulled from the last fryer, just like the guy at the counter said. But, eating around people food, not washing hands. That is unsanitary. And absolutely unacceptable. If a inspector were to walk in and see that... And I could've very well been 1! If the man at the counter is they concerned about his business as he said, he should definitely have his employees eat in the back and wash their hands before fixing food. Gloves can bust while serving and boom, saliva and such is now on someone's plate or in their food. Nice place, clean environment. The 2 guys that said something to me, were pleasant. I may come back another time and try the food when the unsanitary man isn't here. It did actually look like it might be really good....

I would like to address a concern regarding the service I received during my recent visit. The quality of service appeared to vary based on the staff member present. Additionally, there is a sign indicating that spicy lemon pepper is available; however, when I requested it, there seemed to be a lack of acknowledgment regarding its availability. If this item is no longer offered, I suggest removing the sign to ensure accurate representation of the menu.

While I appreciate the convenience of the drive-thru service, I believe there is a significant need for improvement in customer service. As a result, I am hesitant to return to a restaurant where I have experienced such challenges. Thank you for considering...

The catfish was good. Unfortunately I didn’t understand the cashier when he asked about sauce and I received sauce on my French fries, the sauce had some type of spice in it which made it uneatable for me. My main issue was with the person taking my order. He asked what I wanted to drink…. No tea. Ok. No coke. The only thing he offered was lemonade unfortunately I don’t like lemonade I refused. Eventually he mentioned Dr Pepper which I was ok with. When I arrived at the window to pay another gentleman tried to give me a yellow drink. I asked what it was and he said lemonade. Heck no! He was not happy with my refusal I tried to apologize but he refused to acknowledge me. I will not be returning...