Church's Texas Chicken — Restaurant in Jackson

I’m not from the area, so this was my very first (and last visit to this location). The entire order was comically horrible. I ordered a 10 piece family meal. The meal was incorrect and a mess in general. I paid an additional $2 for my 2 large sides to both be Mac & Cheese. Upon arriving at home and opening the food, we discovered that we had 2 large orders of mashed potatoes. The mash potatoes were old and thick…like super thick. There was a tanginess to them too as if they were just on the verge of being spoiled. We also ordered a half gallon of sweet tea, but we instead received 2 large cups of hot tea. I kinda feel like I should call my credit card company and dispute the charge. The workers were nice tho. She offered to put extra tape on my 2 large cups...

I went to buy lunch for my mother and myself around 11 today. The young lady was nice who took my order at the drive thru window. I paid for our food and I took my mother her food and I went home . This Church's normally have good hot chicken but today the only thing that was good was the biscuit. I had a spicy wing and mild chicken leg which both were old. I don't be on the side of town alot but when I do come out this way I stop there to eat but after today I won't be coming back. I am 30 minutes away and was upset when I got home and had to give my dog...

Located in the hood but I still love it here. The food is always, always fresh. The service is always fast. The people are stern but still nice and courteous to their patrons. If there's a problem with your food, they don't hesitate to get it right. No complaints. I have been eating at this location for over 10 years and I never had 1 problem. They feed a lot of hungry, tired, frustrated working class people and we all love eating here on Sundays after church. This Church's location is awesome. Keep up the...