Clean atmosphere and busy lunch crowd; today was no different. While waiting for my turn to the ordering counter, I was reading the menu board. Four employees were taken orders and preparing food. The slim male employee wearing a subway baseball cap was so rude and impatient. He âyelled maâam what kind of bread and sandwich you want!â
I didnât know he was talking to me since another customer was in front of me. So when I got to the counter I asked him not be so impatient and Oh my he got sooo offended and began arguing to the fact he said to the other gentleman working next to him âman donât look a certain way or say anything to herâ the gentleman said nothing and I just got my order. The other employees attitudes were professional, courteous, and service was fast.
Iâve never had a problem here food and service is always Great! I guess mr baseball cap had a bad day, hopefully no one else had to experience...
   Read moreExcellent Customer Service back then!! Today I had the worst experience that I have ever had being a customer at that particular Subway, and the sad part is that I am a regular weekly customer. The young lady attitude was atrocious, she actually was very rude and argumentative with no regard to other customer's being in the store. Let me just say that today will be my last day visiting that subway, also the lady in front of me was so shocked by this young lady's disrespect, she also said that she will not be coming back. Everyone is not equipped to be customer service friendly. The asst. manager on duty was pleasant, but he said nothing to the young lady being rude, after I mentioned her being wrote up or fired he just said, I'll handle it. In my opinion being a manager myself, I would have asked her to clock out, she would have been wrote up...
   Read moreI have never been so disrespected as I was at the Subway off of 18 highway Inn Jackson Mississippi ,I went in there and there was no other customers in there and ask to have 2 sandwiches made the person behind the plexiglass said I had to have a mask that is not required in the state of Mississippi let alone in the city of Jackson and with no other customers in there I said there's no one else in here except me and you and your behind the plexiglass could I get my sandwiches he said no I said if there's no 1 in here why can't I get my sandwiches he told me I had to leave because I didn't have a mask I've been in business 41 years and never been disrespected like he did to me with his attitude .Subway I will tell every person that I am incontact with that you will never ever get my...
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