Subway — Restaurant in Jackson

I placed an online order to be ready at 1:25pm. At 1:28pm, I went in the restaurant. The order was not on the takeout rack. I returned at 1:45pm. The order was still not on the takeout rack. I got in line and waited. When one of the workers finally asked if I needed help, they easily found my order behind the counter. Who knows how long my food has been sitting there unrefrigerated! When I asked where the chips were, I was told to get them myself. When I asked why it wasn’t on the To-Go rack that is conveniently located by the door, I was told that they hadn’t had time to put it there. I guess they thought I had time to wait in line, to find where they had put my food, and to get part of my own order. If I had wanted to participate in all those activities, I would not have placed an online order. Don’t offer online ordering if you can’t handle it. This was...

I ordered from doordash, said food was delivered at my door. NO food was delivered here period! I have 2 outside cams too!.

I contacted doordash and they said opps!

so, I called SUBWAY and the GIRLS were RUDE!

one told me if I wanted it right that I should have came to the store and ordered it myself! I said what did you just say to me!? She said it again, I said ONE more time!, She said if I come to the store that she would tell me to my face!

OMG!!

I will see...

In recently placed an order on their app ,ordered my food then went to subway then to wait in line to pick up my order only for them to tell me my order isn’t in their system and then they would not help me correct the issue in anyway they just walked around and done nothing and wasn’t helpful at all I showed them my receipt and asked for a refund or the food they still said they couldn’t do anything about it will not be coming back here...