Wendy's — Restaurant in Jefferson City

I went through the Drive-In today about 2 p.m. there was there was one car in front of me. And I waited almost 15 minutes behind the car for one baked potato!!! When they got their food it was one little bag 🤬 so when I finally get to the window I asked the team leader, a young black man for a cup of water because I was so thirsty from the wait. He arrogantly proceeded to tell me it would be .33 cents🤔🙄💥👀😱 I said after waiting 15 minutes you're going to charge me for a small cup of??? He sd Yes. I asked for a manager and he said he was the manager. I said team lead or manager? Then he said team lead, I asked for the manager at that point. I may seem like a Karen right now, but a cup of water they could have spared. Then the so-called general manager came to the window, she informed me she was the General manager. I asked her why they couldn't spare a cup of water after waiting 15 minutes for one baked potato. She said I'm the general manager and water is thirty-three cents. At that point I said forkit. These so-called general manager wasn't even in uniform. She was wearing a tight yellow t-shirt, Street clothes. I will not be going here again. This isn't the first time that there are problems at the store. I parked and had part of that baked potato and as I was leaving there were eight cars stacked and waiting in line. Very poorly run...

When you do not open your lobby, that speaks volumes about the quality of employees you hire. Lazy is lazy. This is becoming a trend with Wendy's from Loudon, Knox, Jeff City and nationwide. Maybe some of those border jumpers need and would appreciate a job more than these entitled white & whatever uneccessary prefix-American girls. (Just be American and we'll all get along much better.)

Every business that is surrounding these stores are wide open, no problem finding decent staff.

Come on in, how are you doin? Service with a smile vs head shaking frowning faces telling you to bug off.

Some folks drive vehicles that don't fit through the drive-thru.

What a sorry state of affairs.

Come on people, be kind, be thankful, be part of the solution, not part of the problem.

“Wherever your lives may be cast, make the world a bit better or more beautiful because you have lived in it.” ~ Edward William...

The food was great as expected. I ordered the Spicy Chicken Sandwich combo which I have had on previous occasions. I deducted a star because it seems like the sandwich and fry portion was considerably smaller...I finished every bite in one sitting which I never do. Also, it used to take 2 hands to hold this particular sandwich. It was easily held by one hand this evening. I understand businesses have been impacted by Covid-19 and their operating costs have increased. I am disappointed that Wendy's chose to alter their portion sizes on items they have offered for over a decade. I would have preferred a large price jump vs the "mini spicy chicken sandwich" now being served. Price isn't everything....Even though I seek when I walk, I was prepared to pay more. Worth mentioning is the young lady working the 2nd window...she...