Burger Bull Restaurant — Restaurant in Jefferson Township

You need to have a working phone number. I would give one star but I feel bad because I do not know who's at fault- you or Grubhub. I ordered for the first time tonight at 6:38 PM. The estimated delivery time was between 7:35-7:45. At 8 PM I decided to call you because we had heard nothing about the order and it still hadn't arrived. I called the number listed on Grubhub and it sounded like a fax number as rang and ended in a long beep that didn't stop till you hung up. I then googled your page and found the number listed here and it is out of service. With no way to reach you guys and at this point our food being over 40 minutes late I decided to cancel our order. Of course 2 minutes after I cancel the order your driver shows up with our food and I had to unfortunately tell him we cancelled.

So:

1. something is wrong with the 2 phone numbers you have listed and neither of them work- even the Grubhub support couldn't reach you

2. if your delivery times are not what Grubhub estimates (they said for me 30-40 minutes on the website hence the ETA 7:35-7:45) then you need to modify that with them so people do not expect a shorter wait. It would also help to have the drivers reach out to us to tell us they are on their way or something or close by- I went almost 2 hours in silence hence why I cancelled.

Good luck, I'm very upset I had to turn away the food I waited 2 hours for, but since I already cancelled the payment I...

The cheeseburger was great, but was still disappointed by the burnt spot on the bun. However, the fries were very hot and tasty. Also, I notice that the prices on the website don't match in the restaurant, so they really need to update on that because if not then they are clearly advertising false prices. In other note, I found a bug on the ketchup packets, which left me speechless considering that this is the first time I experience this. Service needs improvement as well. That's why I'm giving a three stars. I suggest to stop by another...

Today I had the Philly Cheese Steak Sandwich, it was very good. The beef was cooked just right. The toppings were fresh.

ORIGINAL 2019: Really Good Burgers at a Reasonable Price

I think this place is a hidden gem. It's not easy to see from the road.

The food is good. I've enjoyed all the burgers I've tried.

The people are friendly. The place is clean.

I will continue to go here.

Bicycling: I Elston has a bicycle lane. This allows for easy access. Parking for the bicycle is limited. Also, they don't have any outside...