Panda China — Restaurant in Jefferson Township

I really wanted to continue to have this be my neighborhood Chinese food spot, but the customer service is horrid.

This last time ordering was the last straw. I ordered an X-large shrimp fried rice. I also asked for 6 plates and utensils. The lady said she couldn't give me so many plates for one order. I said it was an X-large. She said that even for X-large she couldn't, and that she could do 2 or 3 plates. Asked if I really think it could feed 6 people. I said it definitely has at least 6 servings, but I said to give me 3 then.

I get home, and low and behold, there are only 2 plates, NO utensils, NO napkins, and NO sauces, and only 1 fortune cookie! It was the same thing the 3 previous times I ordered from here, but I still wanted to give them a chance. This is the cheapest Chinese place I have ever encountered.

Every other place gives sauces without you having to ask, utensils, napkins, and at least 2/3 fortune cookies....even when I only order an X-large!!! You do have to ask for the plates separately, but I have yet to encounter a place that made a big deal about 6 plates.

I'm officially sick of this place and their cheapness. Will have to make the extra travel time to #1 Chop Seuy on Irving Park and Keeler. They are not cheap with utensils, sauces, napkins, and are ok with you asking for plates...plus the customer service...

Not recommended. I ordered he pork Kung Pao pork. It should have been called Kung Pao ligament or cartilage or perhaps Kung Pao celery. The picture shows 75% of the entire pork contents... All fat, cartilage and ligaments. We counted 6 pieces of meat. All the size of a peanut, so MAYBE they think the consumer won’t mind the crunch or fat. -Ridiculous. The Mongolian beef, is also about 75% white onion and extra large green onions. Not cost effective. Bot dishes were extremely oily. Overpriced and overwhelming saturated with cheap veggies. I understand about saving money on ingredients, but this is just dishonest. You get charged for meat dish, but you get a one vegetable surprise. You just lost a customer. And I ordered from China Chef.... I got a Panda China menu. What gives? Did I mention they got my...

Spent 40 bucks on a to go order. Two dinner specials and a small chicken chow mein. I'm pretty sure they gave me chicken chop suey instead, which was disgusting. I don't like to use that word with food but it honestly was. Very goopy and tasted like nothing. Crab rangoons were stale and not made well. Egg roll was weirdly wet inside. I saw that they just have a bucket of them already made then hand them out when they're ordered. I give them more than 1 star because the fried rice is actually tasty, and the lady was nice. But the orange chicken pieces were very small and lacked flavor. I used to love this place because the dinner special was 10 bucks and you had at least 2-3 meals out of it. If you're gonna raise your prices, you have to raise the...