Fenn's Way Restaurant — Restaurant in Jefferson

As we just moved to Jefferson, we were looking for a nice couples evening out, expecting a country club feel with classy atmosphere, great views and food, and also potentially finding a nice local spot to take family members when visiting. Enjoying the beautiful views, we could have gotten past the server forgetting to put our entree order (salat and chicken) in, leading to an hour wait, even though the server indicated 10 minutes after she took our appetizer plates that the entree would be out shortly. Unfortunately, the 8 people that were then seated right next to us, already over-served with alcohol at the bar, belching, yelling and incoherently slurring, and publicly announcing how they drink and drive, using the F-word every sentence, ruined the the evening for us. We opted out of ordering desert for that particular reason. Hard to understand that a new restaurant of this class would risk their reputation for alcohol sales and serve a crowd like this. The food was outstanding and so were the views and we will come back for those reasons, but hopefully next time there is more awareness and consideration by management so that guests can actually enjoy what...

Really disappointed in the service and management with our visit Sunday. The place is beautiful inside and out, but our party of 8 got forgotten about after we placed our food order and the manager, who was clearly told about the mistake just ignored us instead of apologizing.

The young server was nice, but forgot our children's drinks. He appeared to place our food order on a handheld device he was unfamiliar with, and did not return to the dining room for nearly an hour after taking it. When he finally came back, we still had to flag him down to help him realize our party of 8 had no food. He checked with the kitchen, realized there was no food being prepared, then tried to have it started instead of speaking to us. When we told him we would just be leaving instead, they made it seem like a gracious gift that they were comping our 3 beers and 1 mocktail after we sat for 1:45.

I know mistakes happen, but to see the manager be informed of what was going on, and then watch him keep his back to us instead of a simple apology was absolutely a slap in the face. I hope this review leads to a positive change in...

DO NOT RECOMMEND

This came highly recommended by family, our friends and I made reservations with our kids for a full party of ten. Our service initially was great and our waitress was attentive, but it quickly faded. Our appetizers came out with kids food rather quickly. Then it went down hill it took an hour and 20 minutes to receive our food after our last child was finished. (Order was taken for everything at once).

My friend and I both got duck, it was the worst duck either of us had, not crispy, soggy, and the excuse for the delay was they were “cutting the duck” no apologies or updates while we waited patiently.

I had to go to the bar to pay, because our waitress did not come back after finally coming back to get the check.

The flies are horrible and all they tell you is it gets worse if you are outside and the parties all go inside because of how bad they get. They should work on that professionally.

Probably the worst +$300 meal I’ve ever spent my money on.

Do...