Subway — Restaurant in Jersey Village

Terrible customer service. I came to this location on 3/19/18 with two friends, we went about 25 minutes before closing. The person at the front seemed very tentative, except for when they purchased the daily subs (Monday) and got charged full price for them on both transactions. They didn't correct the cashier because they weren't 100% sure it was the daily sandwich since the daily subs were not on display behind the counter on the boards, but on our way out we double checked it on the front door and it indeed was the daily sub deal. However, the real problem began when, at 9:58pm, the taller employee who we hadn't interacted with at all leaned over the register to announce that they close in two minutes. Me and one of my friends were done and were just waiting on our other friend to finish up the little bit of sandwich she had left. We acknowledged him, and said "okay", and he walked away. At 10:00 he walks to the front again, leans over the register and in an obviously annoyed voice says that they are now closed, and stands there waiting for us to get up and leave. I told him "yes, we heard you the first time" (LITERALLY two minutes ago) and he can clearly see that my friend, a guest at this store, is finishing up her sandwich and he proceeds to stand there staring say "soooo......", My friend then tells him "I'm almost done". He walks away shaking his head in annoyance. Are you serious? First, they were over charged, then you attempt to kick us all out? We finished and left at 10:02. Two minutes. Really? You couldn't wait two minutes? Pardon me, but if you walked into my job, I would not rush you out, because the guest is the reason you even have a job to begin with. The other person working that night was very sweet. So the one star is because of them and because I sadly cannot give a zero. That kind of behavior should not be tolerated. You should have better employee standards because your employees are a reflection of your store...

Adding how to terrible this subway is, avoided location after 6 months but against better judgement did an online order today, went to pick it up and it wasn’t ready because they didn’t have steak, wheat bread nor American cheese. I had them make a grilled chicken sandwich instead and first bite has a big inedible joint in it (picture below)… reaffirmed that I will never go to this subway again.

This subway is running a scam. Try ordering a basic turkey sandwich and everytime they ring up Turkey titan instead which is $1 extra. When you correct them they say it’s the new price for turkey sandwich and that the regular one is discontinued. Management is running a scam here, go to any other subway and they ring up the correct price, the discontinue excuse here is a lie and fraud. It’s sad that you have to order online just to pay the correct price, stealing a $1 on any basic sandwich...

The first lady who got my sandwiches and put the meat and cheese on did perfectly fine the second girl who does the vegetables took like a half a handful of lettuce and spread it out between two sandwiches come on lady we don't just go there for the meat and the bread we go there for the vegetables also I had to tell her twice to put more vegetables on there she barely put lettuce or spinach on there but she put a whole handful of jalapenos on my sandwich it seems like whenever I asked her for more vegetables that she started getting an attitude she didn't say anything rude but the body language could definitely say something not very happy. I'm pretty nice with these reviews I don't say mean things but come on...