Alessio's Restaurant & Pizzeria — Restaurant in Johns Creek

Met my father here for lunch on a Saturday afternoon. The dining room was about 1/4 occupied. The inside was nice and well put together. The service was an extreme disappointment as well as the pizza.

I sat down 15 minutes before my father and still hadn't gotten my drink when he arrived. Both asked for a bottle club soda and both got soda water from the fountain, which is fine if I'm not being charged $3 apiece for "club soda".

We ordered a single pizza to split and only asked if we could get mushrooms instead of banana peppers. "Yeah sure you can do that". We got charged extra for the mushrooms. We were given the most sad depressing pizza about 45 minutes later. Almost all the toppings were in the middle of the pizza and the cook was pretty light with them to begin with. We also asked for extra cheese. There was definitely not extra cheese.

Our waitress spent a good amount of her time doing side work and checking her phone rather than helping us. I found the manager sitting at the bar who was nice enough to fix the check and apologize for us. Maybe we just happen to come on an off day.

TLDR: Wait staff are loud, unobservant, unhelpful, and poorly trained. Kitchen staff do not seem to care at all. The outside looks nice I guess. Was mostly dead during lunch hours...

Stromboli was really good for the price, 8/10. I got mine with cheese and pepperoni. Still hot when it delivered and I would get it again. We also got garlic knots and cheese sticks.

Garlic knots: 1/10 do not recommend at least for delivery. The Stromboli was hot so these could have been too, but they weren’t. They were stone cold, stale, hard as brick and the “seasoning” was an afterthought that literally fell off when you picked a piece of the garlic knot up. DO NOT ORDER- at least for delivery especially for the price. Horrible.

Cheese sticks: 2/10 do not recommend. They are barely qualified frozen from your grocers freezer. They were lukewarm, again could have been warm maybe. I wouldn’t get these period. For the price it’s ridiculous that they even offer these as an appetizer. I assumed, and yes that was my fault that an Italian place would at least put some effort. These should be relegated to the kids menu if you’re gonna insist on carrying them.

We got delivery and overall not horrible. If I’m in the area I would probably stop by for a Stromboli or give their pizza a try. Definitely wouldn’t go out of my way. Plenty of other choices. Maybe we just picked the wrong items, BUT don’t offer them if you...

I would put zeroes stars if I could. The food is mediocre. What really flustered us is that the server, a blonde woman, handed us a receipt that only shows the total amount along with a pen to write down the tip. Our grand total was too large, so we calculated the exact prices and it still wouldn’t match. We asked for a break down of the receipt and apparently an 18% tip was already included. Like?????? First of all, you’re supposed to TELL your customers that tip is included. There was no indication of it on the receipt. And second, tip is usually 15% and is subjective to whether the customer wants to give it or not. Our waitress just voluntarily gave herself that tip. And then proceeded to naturally give us a pen with the receipt as if she expected us to write an additional tip. Unbelievable. The last few times we came here we have been writing down additional tips. Be careful, and don’t tip until you know it isn’t included and your server deserves it. What a disappointment of a business and a disgrace to Italian food. Find a better restaurant. PS. When the food is ready to serve, a bell rings. Our server spent 10 minutes talking to a woman instead of getting our food. It took too long for 3...