Poblanos Mexican Grill & Bar - Johnson City — Restaurant in Johnson City

Loved the fact that I walked into the smell of “clean”. Someone had just freshly cleaned and I can definitely respect that. It didn’t smell overly chemical like though. It was a pleasant smell that made me feel comfortable enough to eat there, like at my home😁.

The restaurant was very clean and nicely decorated, no loud primary colors, no loud Mexican music. I know some people like all of that busy-ness but I like a calmer, less colorful place to eat. The outside of the building is white with black accents. The inside is neutral tones of light colored brick. The music playing in the background was folksy American music.

Immediately upon sitting down, we were brought free chips and salsa. The chips were warm and fresh tasting.

Then within another minute, the hostess (Hayley-hope I spelled it right) came over and said our waitress was tied up temporarily and the hostess took our drink order which was super nice (and efficient).

The menu has plenty of food and drink options: tacos, fajitas, enchiladas, burritos, salads, quesadillas and more.

The waitress (bartender) came to the table and took our order. She didn’t write anything down but she got the order right and it was absolutely delicious food. She has clearly been in the food industry a long time because she is friendly and knows what she is doing. I had a question about the cheese and wanted to know if it was shredded or in liquid form. She knew the answer! I can’t tell you how many servers at other places who do not know the answer.

The food was fresh tasting; the chicken enchilada was absolutely delicious and perfectly seasoned. The waitress explained the cooking process and this place really puts a lot of time and effort in tie their food. Thanks for...

I was told this was a good restaurant. "Great Caso!" No, it was not great, nor was it good. I got the beef tacos and a supreme burrito thingy. Mine had the chicken in it. No beans. The table qas set with cold, stale chips with a side of black bean dip. If you want salsa, you have to leave your table and go to the "salsa bar." The bar consisted of 3 metal containers stuffed into ice. You use the long metal spoons in an ify, not so clean scoop to plop it into little plastic cups that are not practice for dipping. You can't dip a chip into a thimble. Next, I asked for the chunky guacamole since I had issue with their sauce and dip. The guacamole came out as fast as I ordered it. That was a clue. The guacamole was faded green and mostly brown. Slimy as well. I then asked for a top shelf margarita, it came out and was not even in the ballpark of a margarita. I braved it a bit further and tucked into the giant, caso covered, burrito in front of me. It was not good. It was too salty, tasted like burnt onions, and the chicken was dry and basic flavored. I told the waitress that the tacos were awful, and she said she hates their beef too. Why let me order it??? Warn me! I asked for my check and ran out of there. I ordered on doordash from elsewhere and got something more trustworthy, a great burger and fries. I am praying I dont end up with food poisoning since I am here to give training all weekend to a local company. There were so many flies inside the building, I had to wave them away with every bite. I felt I was back in Turkey eating st an alley cart. Avoid this place. I will update whether or not I...

My co-worker and I visit here weekly. The food is always great the drinks are always great and the service is almost always great. There's one waitress that is a trainer who has something personally against straw wrappers. She is rude and intrusive. She will interrupt your meal and reach across you to remove a small piece of trash from your table multiple times throughout your visit. Her service is less than mediocre as I had to ask multiple other waitstaff to refill my drinks and bring me needed things that were missing from my meal (that another person delivered because she was who knows where?) and she refused to check on me other than clear the tiny tiny pieces of trash off of the table claiming it was a pet peeve of hers. She aggressively argued with me when I asked someone else to refill my drink saying that she had asked me if I needed a refill and I told her no. She's clearly delusional concocting this story in her head. Overheard the conversation of surrounding tables and was able to gather that they were less than pleased with her also. I still recommend Poblano's, and we still visit here all the time. That's why I still give it a 5-star rating, just beware of this psychopath waitress....I wish I could remember her name....

Updated 5/4/18: visited again tonight and there was no sight of our straw wrapper hating friend. Again, Always great food and drinks. I had the wings for the first time at Dustin (our waiter) suggestion. They may be my new favorite menu item. A manager or owner came and checked on our experience. That was really nice. Poblanos will remain our...