Domino's Pizza — Restaurant in Joliet

I have worked in foodservice, so I really try to refrain from negative reviews. Bad days happen, things are not always in the control of the workers, and I understand that. But when the same thing happens multiple times, I have met my breaking point.

I am a teacher at a nearby school. We regularly have pizza parties and attempt to order from this Domino's location. ALMOST EVERY TIME, this Domino's has no delivery driver or only one delivery driver. WHY are you taking orders for delivery if you don't have the manpower to actually deliver them?

I placed my order today around 12:30 for 2:30 delivery. At 2:45 it was still showing up as being checked and not out for delivery. When I called to see what the status was, they informed me that the driver had not returned to bring it over. I had to cancel the order because the pizzas were for an afterschool club. By the time they MAY have been delivered, my students would have been gone already. The worker I talked to was apologetic and I don't blame her. But WHAT is the manager doing?! If you have a line of orders to go out and one driver, you grab your keys and start delivering.

Consistently annoying and disappointing. Not worth it, considering how many other pizza...

Super frustrated!!!! We have ordered from this location about 2 to 3 times a month for years. (My wife likes them) And in all honesty they goof up about 45 to 55 percent of our orders. They try to make it right, but usually they make it worse first. But tonight really ticked me off! First of all, they goofed our order up. I got a bbq chicken pizza, but there was barely any chicken on it. Not even enough to get a piece on each slice of chicken. They also forgot to bring all our garlic butter. Secondly the delivery driver either came unprepared or just out and out lied and said he didn't have enough change. Now we were going to give him a 5.00 tip. We just asked him to break a 20.00 he said he couldn't and only gave us a few bucks back and left. Finally we called to talk to someone about this and they hung up on us twice. And not like we called and yelled nd screamed. They literally picked up said hello and just hung up on me. Totally rude and annoying. This place is the worst. I have given them chances time after time and they still manage to shoot themselves in the foot. I hope someone contacts...

Reading the reviews i thought it was a good place to order for delivery...... but i guess that's not the case for them il give them zero star I'M A TRUCK DRIVER OVER THE ROAD BEEN WAITING TO GET LOADED AT THE CUSTOMER GOING TO 14 HOURS ALREADY AND THEY WON'T LET ME BOBTAIL OUT TO GET FOOD SO I JUST CALLED DOMINOS PIZZA TO ORDER SOME FOOD ITS 12-29-17 TIME 1855 TOOK THEM 17MINUTES TO ANSWER MY CALL AND THEN THEY TOLD ME SORRY WE DON'T DO DELIVERY I'M LIKE REALLY ARE U SERIOUS WHY AND SHE WON'T TELL ME WHY WIT HER RUDE VOICE THE WAY SHE ANSWER AND TALKS TO ME THEN SHE HUNG UP ON ME WHILE I WAS TALKING I'M LIKE WOW IN SHOCKTHIS IS NOT THE WAY U DO BUSINESS I END UP ORDERING FROM PIZZA HUT AND GOT MY FOOD IN 40MINUTES DELIVERED TO ME WIT NO PROBLEM BY THE WAY I'M ONLY 3 MILES AWAY FROM DOMINOS...... BACK HOME DOMINOS ITS THE ONLY PLACE I ORDER...... THAT FEMALE WHO ANSWER ME NEED TO LEARN HOW CUSTOMER...