Del Rio Grill & Cantina — Restaurant in Joplin

My last visit to this del Rio I ordered nachos I wanted the ones that said covered in queso they were $2 more it said to choose steak or chicken I told the girl I didn't want halipinos and I wanted beef when served my nachos I had no queso and my husband ordered the steak ones exactly the way it says didn't ask for anything different and literally he had to remove his chips on top to find maybe a spoon full of queso when I asked the lady to plz put cheese on my plate and fix his she told me she couldn't I said Ok can I please speak to a manager the manager then informed me sence I asked for the "cheaper" meat I couldn't have queso this made no sence to me because I saved ur guys halipinos and got the cheaper meat and still willing to pay $2 more BC I really love your cheese and I had ordered not only 3 ontays worth $30. But I ordered drinks more then enough money u guys should of gave me what I asked for the manager then argued that it was the cooks fault I said ur the manager tell him to give me my cheese she then again said no sry I said Ok then we don't want to eat here take all ur food back by the time I left she gave me all my food for free I was extremely upset and annoyed after arguing for over an hour seems really stupid to not give sumone sum cheese and then let them have $30 meal free? Even tho I got it free I was still rly mad to leave with no cheese will not be coming back to any del Rio ever again we went to the one next to carinos yesterday and the manager there was awful my husband decided he wanted a diff mean only two min after ordering I told our waitress she said that's fine and then when they brought us our food they said oh well we ended up making the other plate to do you guys want it we said sorry no and then when I got my plate my order was wrong he I had no meat on my enchiladas and when we got the check they charged us for a plate we never got and said no to two min after apologized and they said it was Ok and the manager told me I had to pay for it all I said no I'm not going to we said sry we changed our order its not .y fault u made it to we as customers had a right to change our mind its not like it was on our table when we said nvm and she then started yelling at me saying she was going to call the cops and then screamed fine and only charged me for what I ate then when she brought me back my change she then again started harrasing me telling me I owed her money but she was just gna give me the plate she made for free and out it on the table I said no thank u I don't want it I'm not going to take food I didn't pay for and she said oh no I want u to have it and kept on then her and my husband kept yelling about it I said Ok were gna leave now some how the food ended up on the floor and everyone in the restraint was stairong and then she said oh u hit me with the food I can charge asualt redicules pathetic childish behavior never again it was like being uncomfortable at some weirdos house I didn't know and the food was skimpy as well del Rio you have lost...

I loved the taste of the guacamole compared to other similar restaurants in the area.Salsa tasted like a glorified ketchup though,heavy on the ketchup taste. White cheese dip tasted good,although had a spinach like taste and green bits that also looked a lot like spinach. Weird. Never ordered a queso at a Mexican restaurant that had a spinach taste in it. I ordered a chicken chimichanga meal. It was ok. Tasted fine. My husband ordered mixed steak and chicken fajitas. He wasn't impressed in the least. He said it was very bland,no taste. From my view it was very very blaw looking,no color etc. It was mostly grilled onions and a tiny bit of green peppers . But what really surprised us was the steak and chicken didn't seem to be seasoned with fajita seasoning and just plopped on top of the onion mound with the tiny bit of green peppers. Literally a steak cut in slices played on the right and a chicken breast sliced and placed on the left top of the onion mound. Not mixed in. Not seasoned etc. Service was ok. The dining room was messy but we figured the time of evening we just missed the dinner rush. Our server was mainly busy cleaning tables nearby and as she passed asked if everything was OK or if we needed anything. My drink ice melted before I drank all my tea. I also finished my tea before my food and never was offered a refill. Maybe I should have said as she passed by cleaning tables that I needed a refill...although I shouldn't have to ask. She was very nice though. My husband and I both agreed if we ever came back we would definitely be ordering different items as we weren't impressed in the...

I'm not mad, I'm just disapointed.. We walked in at around 8 got out by 8:30 and experienced a strange dinner to say the least. The host James (what the others called him) was off his rocker on what I can only assume was something like xanax, our waitress was, friendly and the food was... maybe mexican? I ordered a chimmichanga and got a square shaped burrito. It was not round, tall and cylindrical like one may expect, no, quite the contrary to be honest. I was served a small flat square of folded fried tortilla that happened to be filled with beef. That's not the last of it however, I also got to experience the rice which tasted suspiciously like the hamburger helper I used to be quite familiar with as a young boy. As I scarfed down my delectible meat and tortilla square, with a side of hamburger helper rice, I noticed to the left of me, a man's poor attempt at wiping a table. It was our buddy James still in his own little world dropping his rag on the dirty floor several times as he attempted to clean the table. One might think he would have gone back for another during this trial of dexterity, but alas your trust has been misplaced for our poor boy James did not replace his rag. In his many persistant returns to the battlefield we call a dinner table, James also happened to have been kind enough to also use his rag to wipe the butt of the seats on his way up. Over all the food wasn't bad per say, however it wasn't what one might think of when you excitedly proclaim, "Hey let's go grab...