Jimmy John's — Restaurant in Jupiter

I came here last week to stop in and use the restroom and got cookie so I came back because I needed some water so didn’t wanna look crazy asking for water so I asked how much it would be to get a cup of water.. the small cup after the water cup that’s a size up he told me it would be 2.66$ the same price as the cookie ironically don’t know if that’s the actual pricing for the size of the drink but I purchased it anyway also weird during the transaction because it was like he was waiting on a tip and you didn’t service me but When I got to the machine it was making a funny noise as I was trying to get water i think it was coming from in behind the counter and so when I got the water it had tasted like sparkling water instead of regular water and I’ve been getting water from the fountain for years. I was disappointed in the water I got. I could’ve just went to another store over and got a bottled water which I will do next time but happy black...

Subs so slow they don't exist if you ask me....Ordered 2 subs wanted to add one more called to ask about it and was told they would have to cancel my order. Is it that difficult to just add a sandwich as a new order and send it out?. well anyway I said forget about the additional sandwich. Well 1/2 hour later no sandwiches at all, none. check my phone and I do see they called but left no messages. call back and was told they canceled the whole order? I ask why and they couldn't give a straight answer. Whatever send out my order please, they agree and well 1/2 hour later still no sandwiches and I have everyone in my house asking where they are. As a side every other time was fairly ok (maybe regular instead of diet or having mayonnaise while asking for none) fine but this transaction sealed a one star review down for a...

Gotta say I'm a bit disappointed. They were pleasant on the phone and at the counter, however the order was incomplete and incorrect. Also, I am disabled. I told the person on the phone I would need assistance when I got there and I was told, "no problem." I came in using a walker and asked for assistance and received none. None of your locations deliver to my residence, so in order to have your product, I had to pick-up. It was a hardship to get to the Jupiter location, the parking area was under construction and I truly needed assistance. No matter how much I want one of your menu items, I will do without. It would be better than feeling disappointed and marginalized. No one wants to have to ask for help, but to ask for it and be unheard and unassisted is just an...