Kampai Sunset Japanese & Thai Restaurant — Restaurant in Kendall

I have been a long time customer of Kampai... the food and price are fantastic. Unfortunately, because of COVID we are unable to visit Kampai. So I called for delivery. The lady on the phone said that their delivery is through DoorDash. I proceeded to download the app, because I had not used DoorDash before. The ordering on the app seemed simple enough. I ordered a sushi boat for 4, since we are a family of five, which by the way had a price of $95 on the menu. This is a dish we have ordered many times at the restaurant. The issue started when I tried to checkout. The app immediately stated that the vendor (Kampai) had placed a $100 limit for orders. Although the order was under $100, when you add the fee of $4.95 + taxes, it goes over $100. I checked with DoorDash and they state that the vendor sets the limits. I then called Kampai and explained that they have a menu item on DoorDash that you can not order. I explained the situation and the only response was to blame DoorDash. In my opinión, it is not a good sales strategy to have the customer as “monkey in the middle” between DoorDash and Kampai. Now more than ever, because of the pandemic, I wanted to support our local small businesses.... yet you run into this issue and not offered any assistance by the restaurant (I felt that I was blown-off). In other words, that Kampai did not care. To say that this experience was frustrating, is an understatement. Hope that this can help others that fall into...

Traditional restaurant with the black laquer wood and the booths and small wooden tables. The atmosphere is old school tradition. Nothing fancy, which doesn't take away from the food. As it should be. Menu has a good variety of rolls, but I always dance between the same 3 or 4. Good gioza, good shrimp and the fried rice they make (it isn't the typical Chinese rice recipe, because this isn't a Chinese restaurant) is interesting.

The prices are $$-$$$ not exactly cheap but with everything getting more and more expensive, about what one would expect. The staff I have interacted with are pleasant. Good refills on soda, sometimes a tad slow.

The parking is a nightmare if the lot is full, and ok if it isn't. Don't expect a whole bunch of space here to maneuver. Alley in the back that feeds to 87th Ave has some of the worse pot holes in existence. Speeding could result in losing an axle. Smoking is ok outside, if you're lucky, you get to smoke with the wait staff and cooks.

Over all expectations and experiences have been good, the multiple times I've been. Recommend.

As luck would have it, we never wait for a table due to the hour we show up. I would imagine on weekends the place gets slammed, so waiting is to...

Tonight I came in at around 10:13PM. Mind you the restaurant closes at 10:30PM. Upon our arrival (I was with my boyfriend) I was greeted kindly by a female server I am familiar with but upon seating our server was a man who was in an obvious rush to get us out of the restaurant. I was trying to find something I'd ordered last time with a variety of different sushi rolls. I tried describing it and he rudely told me, "If you don't know what it is, I can't help you now you have a 1 minute window to order." I understand the establishment was closing down soon but my boyfriend and I were pressured to order food on their time. While the food was decent, the customer service was horrid. I'm still in shock from what took place, not to mention the man had a revolting man bun. I was frozen in my seat from the lack of hygeine on his part. His hair was a grease ball. The grease seeped from down his sideburns. He looked like he was stuck in the 60s, all he was missing was a leather jacket and pocket comb. Don't waste your life force here. Save yourself from the agony that is Kampai's...