Love my local Outback. This one gives the whole franchise a bad name. Waited at the entrance for over 5 minutes for a table.. to the point the barman apologized for the wait.. and there were 6 (SIX) customers in the place. Eventually was taken to a table. VERY limited menu with only 3 choices of steak.. ITS A STEAK PLACE folks!! Ordered the sirloin Medium WELL and a Blue Moon.. not the most complicated order in the world. After a few minutes the beer came (with no orange slice), where upon the waitress started having a coughing fit, spilling 1/4 of it on the table before walking away without a word of apology. Suffice to say, I didn't drink the beer. Next arrived the Bloomies .. didn't order them !! (But did have the Blue Moon, so I kinda see the mistake.) Next the steak arrived..it MIGHT have been Medium RARE if you held it up to the light bulb to heat it some more.. they took it back to reheat it. As others have said, don't go here unless you have plenty of time AND (I'll add) are prepared to be very...
Read moreThe food is made to perfection and very delicious. I waited on line to get a table and the waitress yelled and said it would be 10 minutes before I can be seated because she has to wait on the tables before me and there were plenty of available tables to sit. The waitress said go to the bar it's quicker. I went to the bar which took awhile to order because the bartender was run back and forth. The only good thing was I was able to pay the bill using the QR code for my spot at the bar otherwise it would have taken forever to get the bill from the bartender. My advice is look at the menu ahead of time and know what you want and order it as soon as they ask you, I saw a man that didn't know what he wanted and they came back to him 25 minutes later. I don't recommend eating here if you are in a rush. I had a couple of hours to spare so, it was...
Read moreThis review is for the Outback in the CVG airport. It's posted that they are open but my husband and I stood by the menus and reception area for approx. 10 mins with no response from the two lady's working there. My husband went up to the bar and asked if we could get a table for service and they said that the tables were not open and if we wanted to eat we would have to sit at the bar and they only offered a limited menu. There were plenty of open seats (they were not busy) but we did not understand why they wouldn't let us sit at the tables right by the bar. We would have even gone to the bar to pick up our order. They really seemed to not care at all so we left along with another family behind us. Not the customer service we are used to from other Outbacks. At this rate, I'd think they will have a hard time...
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