Wendy's — Restaurant in Kentucky

Went back through the drive thru after we got a chicken sandwich instead of the nacho burger we ordered and politely let them know we received the wrong sandwich. Which is understandable as it does happen. As we pull up to the window 2 girls are at the window and hand us a small bag with the right sandwich (I’m assuming) and tell us sarcasticly that they “didn’t spit in our food.” completely unprompted, And complained that “we called her manager and told on her.” Which we never did, we knew it was most likely an honest mistake as I used to work in food service and it happens a lot and there’s no reason to get upset over a mistake. We let them know that now we’ll definitely be contacting a manager after that remark. Didn’t eat the sandwich obviously out of the risk she most likely did spit in it after the remark she made. Disgusting trashy teenage employees with horrible attitudes. Contacted corporate and will assure these nasty girls get fired. Be aware because your food most likely will get messed with if they think you called...

The food is always the way you order it. They most usually do a great job on getting you in and out quickly. We were there during lunch rush and there was 16 people ahead of us and we was there about 20 minutes. I did have a coupon and it did take the lady 3 tries to get it right and she still didn't; because she up-graded the size of my order and I told her to go ahead because there was so many people waiting. I did see that they were having trouble with their app orders that were called ahead. One girl had waited for 25 minutes after she had already called the order in and another man ordered ahead of time and had to wait about the same...

I'm very disappointed with all the Wendy's franchises. The hamburger patties are so thin that it looks like a thick square slice of bologna. The food looks like they have a blind person putting together their sandwiches, no matter if you're getting a sandwich from the $1 menu or a Baconator they only give you 2 little strips of bacon that are about 3 inches long. The Romaine lettuce leaf that they put on your sandwich has the thick white core of the lettuce is on every sandwich! I have to take my burgers apart to reassemble them tearing out the thick bitter tasting coee of the lettuce losing half of...