Subway — Restaurant in Kingsport

Worst experience ever. Went in to get 3 sandwiches for me, and 2 others and the entire time the employee ranted about how busy and ridiculous it was and how he only got paid minimum wage. Making us all feel like a nusiance. I had my small yorkie with me who I take everywhere, fully registered and everything. Rather than walk her in on a leash I put her in my purse carrier. The employee then preceded to tell me if anyone came in upset about her that I’d have to take her to my car or leave. When I told him I had all her papers and everything he responded that only “actual disabilities count” like blindness etc. very hurt I just proceeded to order my food as usual letting the other store employee for the gas station(the 2 are combined) know that she had papers and I’ve never had anything like that said to me. The gas station employee was very nice and understanding. However whoever was opening the subway in there was rude and obviously had no respect. Will never go back in there again and advise others...

Service at this Subway location is nothing less than spectacular!! I am a caregiver for an elderly lady, we come to eat here often! The manager is absolutely hilarious...he will cut up with you and keep a nice conversation going, as he is making your sandwich. Today my lady forgot her debit card at home, she had no cash on her, and I was flat broke-not a dollar on me....we were laughing and embarassed about the situation....the manager paid for our meal!! As my lady is fumbling in her wallet searching for her card, he just says "Here...Try this one." And he handed her his debit card and paid for our meal!! I was amazed! You don't often meet such wonderful people like this....especially in restaurants, everyone is usually in a rush and doesn't take the time to talk to customers...but this man, Anthony, is genuinely a kind person. Every time we come in the store! So...anyway, Anthony, thank you again for our lunch! We will be...

The staff is very friendly and the store is clean. The management however is terrible and I wouldn't recommend working at this particular store. Im pregnant and have been disrespected by management on several occasions as far as lifting heavy things or not getting a chance to eat. I've also witnessed management make a snide remark to a maybe 7 or 8 year old girl who was telling her mom what she wanted saying "if you can talk to her why can't you talk to me" and the girl was obviously shy. The food and employee base is excellent but I would avoid management at ALL COSTS. I have screenshots.of how I have been treated if anyone interested in applying to this store would like...