Subway — Restaurant in Kirksville

If I could give no stars, I would. I like to give everybody a chance, but this is now my 4th attempt in 6 months time to have good service from this Subway Location. Twice I pulled up to order and was told to please wait. After waiting 10+ minutes and having no other people in line, I am pulled to the window to order. Once there the employees seemed too busy horsing around with each other to do their jobs. Today I pull up to the board and was again asked to wait, there were two cars ahead of me. I sat there for 5 minutes and finally got to place my order. I was told to pull around to get my total. Again looking inside the window I see 3 employees horsing around. 3 people can't make 3 sandwiches in a timely manner?? Then a girl comes to the window and asks what my order was again and then gives me a total, so obviously she hadn't entered it before when I was at the board. Grand total 16 minutes between arrival and getting food with only 2 other customers...

as a former subway employee myself i can not believe the way they run their business here. i was told they had no artisan Italian bread, they did. they used the incorrect amount of food on the sandwiches, which left them either under filled or overflowing. only two people were in the proper uniform, and they weren’t even greeting costumers. normally i would have pinned it off on a “they’re probably having an off day.” but with how many mistakes they made i couldn’t. the store was very dirty. they used the wrong bread, which was underbaked. the wrong amount of food. toasting items even though i said no. and just poor service. not to mention overcharging us because we “added pepperoni,” i know that pepperoni does not up the price by $5!! oh, not to mention we sat in the drive through for about ten minutes before giving up. i wouldn’t...

I made an online order of 4 subs. 2 of them were correct. 1 of the incorrect ones didn't even have the cheese and the other I paid for double meat but didn't get it. On top of that the middle aged woman acted like she was inconvenienced just having someone there. She even rolled her eyes when asked if they had bottles of soda since the machine is down. As she was preparing my pick up order she haphazardly tossed the chips and cookies around. Add on that I stood there a while before anyone even acknowledged that I was in the place. They were not noticably busy so this level of unprofessionalism was uncalled for and off-putting. I'm at least giving 2 stars because my daughter raved about how perfect her turkey...