Jack's Family Restaurant — Restaurant in Kosciusko

First off, I rarely leave reviews, but this experience needs to be addressed. Mistakes happen—that’s fine. What’s not acceptable is refusing to acknowledge them. That’s on you.

If your employees don’t want to work, replace them. Customers shouldn’t have to deal with bad attitudes at the window or when placing orders. It’s clear why you only have 3 stars.

Poor customer service drives people away—92% of businesses lose customers because employees don’t care. If you want to improve, start with proper training in basic respect and...

Well I got lied to saying sauce I've asked for was already in bag. The grilled chicken you should have called it peppered chicken. I mean I guess what should suspect coming from a small town that got people that doesn't care. Well this review for the night crew on a Saturday night 7/12/24 Maybe it'll be better if I try it again on day management cause...

My family has dined here twice and got food to go once. The staff are polite and efficient and our orders have always been correct. The facility is clean. We really appreciate the kindness of the employees, that goes a long way as to where we choose to spend our money. Thank you to Jack's staff for your service to...