Ordered italian beef sandwich and mushrooms yesterday(last winter) around 8:30. I was certain I saw the cashier write mushrooms on my order ticket. I didn't get any mushrooms and I think the owner just forgot to cook it. Also, they were stingy on fries in the container. I've never gotten that little of fries with an order. But, I prefer to go somewhere else usually. Not too upset about the mushrooms I wasn't charged for it but I definitely saw her write it on the ticket. Weird situation. Forgot to mention the cashier tried to not give me my pop that came with the order. I ordered a separate pop, but I was still owed the free one lol. So I go back in and she look like she knew she did it on purpose. I think bc I ordered another one she was trying not to give me the one that came with my other order. She had a little attitude when I came back in and asked for the free pop. You can't cheat me out of that one bc I paid for another one separately lol. So I was charged for the separate pop. But not the mushrooms. I think she was trying to pass off the pop I paid for to cover for the mushrooms I didn't get. Bc the pop and mushrooms were the same price. Instead of just...
Read moreI just tried to order 100 pcs of chicken wings from an employee by the name of JoJo and he was very rude. First he hung the phone up before I finished speaking to him. When I tried calling back the phone went to the fax machine. If I didn't need the chicken for a repast I would go someplace else. I'll write back to let you know how the service was when I make my pick up.
I was also told that there wasn't a manager in the store and that I could not believe. Someone owns this location and needs to know who rude the employees are to their customers;, doesn't look like I'll be using them again. The one reason I using them now is the location is very close to where the repast will be held. And the reason I know of them is I used them once before and the person I spoke to was very polite and...
Read moreThey tried to cheat my daughter! She was charged an extra $2.20 on her order. I asked why she was charged more than the advertised price and was told the prices went up. I told them they were obligated to charge only the advertised price until they updated their menu. Realizing he was not speaking to an ignorant person, he acquiesced and apologized. I also requested they give us our missing soda. Their actions shows a clear pattern of dishonest business practices. Further, the food did not taste very good, but as if it was reheated after sitting out for awhile. I do not recommend this place and would not patronize them...
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