Caribou Coffee — Restaurant in Lakeville

The girl working the counter, moriah was so slow. She asked me if I had something special on my account because she said it said I had a free coffee, so she tried to use it but the button supposedly didn't work. Instead of giving me my receipt she threw it away and printed a copy off so I couldn't leave a review. Also, they some times have coupons at the bottom. She seems so clueless. One girl making the drinks and only was person in front of me who only got one drink and it took...

We used to love this Caribou location but it has been going downhill for a while now. Our blended drinks are never fully blended, mobile orders take forever, they don't provide a carrier when you have ordered four drinks. The other day I asked for a carrier, as the counter was so crowded, and I was told to grab one myself from a worker who wasn't doing much of anything. This was also after an employee made eye contact with me twice and...

Saturday afternoon visit was frustrating due to poor service and the chaos factor. Everything seemed frantic, they couldn't seem to get our order figured out, then they thought they were doing us a favor giving us a large coffee instead of a medium like we ordered. The large is too large for regular cupholders so it was just another annoyance having it spill over in the car. The coffee and cocoa were very good. Normally love Caribou, just...